High Net Worth Client Relationship Manager

1 month ago


Fremont, United States TWFG Flack-Bartlett Agency LLC Full time
Job DescriptionJob Description

The Woodlands Financial Group, one of the fastest growing insurance agencies in the US, is adding a Personal Lines Client Relationship Manager to their Insurance Team in the Silicon Valley at their Fremont, CA Branch.

Job Summary

Our Agency focus is on Mid to High Net Worth (HNW) personal lines Property & Casualty, and we are seeking a highly motivated, well rounded insurance professional to become part of our team.

The Mid to High Net Worth Client Relationship Manager position entails handling all aspects daily service responsibilities as well as client renewals and re-marketing within all lines of P&C personal insurance.

Essential Functions: • Day to day service such as facilitating policy change requests, issuance of binders, certificates, ID cards, etc. • Address client questions regarding premiums and billing statements • Provide claims counseling and assistance during the claim settlement process • Assist client with completion of applications, risk profile assessments and renewal questionnaires • Evaluate policy coverage terms and limits for adequacy relative to client needs and their risk profile • Re-market client policy renewals as needed given client need and/or current market conditions • Negotiate renewal terms with incumbent carrier and alternative markets to seek the broadest coverage available at the most competitive premiums • Prepare re-marketing results and provide a detailed renewal review to discuss with the client • Implement new/renewal program and provide client with detailed evidence of coverage • Cross-sell/upgrade existing coverage and/or present additional coverages as needed

Competencies & Qualifications: • 6+ years personal lines experience with a background in HNW client/account management services. Experience with high wildfire risk is preferred, but not required • HNW experience with the following carriers: Chubb, Travelers, PURE, and Various Surplus Lines MGAs required • HNW experience with the following required; Coastal homes, CA earthquake and brush fire, extensive fine arts and jewelry schedules, exotic/collector cars, yacht/watercraft, builder’s risk, etc. • Proper insurance licenses • Experience with Acord Forms, Excel, Word and general computer skills • Strong communication skills, work well in a team orientated environment and under pressure • Good leadership, analytical and organizational skills

Compensation, Commissions and Benefits to be negotiated based upon experience and skill level



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