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Client Relationship Manager

2 months ago

Fremont, California, United States BIZLINK TECHNOLOGY INC Full time
Job Overview

Position Summary: The Account Manager at BizLink Technology Inc. plays a pivotal role in fostering and maintaining strong relationships with key clients. This position requires a proactive approach to understanding client needs and delivering tailored solutions that drive mutual success.

Key Responsibilities:
  • Utilize in-depth knowledge of assigned accounts to identify and articulate unique selling propositions and competitive advantages.
  • Serve as the primary point of contact for clients, establishing a trusted advisor relationship with key stakeholders.
  • Facilitate communication between clients and internal teams, including Program Management, Customer Service, Quality Assurance, and Engineering, to ensure timely and effective delivery of solutions.
  • Engage with various functional groups within BizLink to ensure accountability and responsiveness to client needs.
  • Assist in the preparation of annual sales budgets for assigned accounts and monitor performance against these targets.
  • Achieve sales and margin objectives, implementing corrective measures as necessary to address any potential shortfalls.
  • Drive new business development initiatives and meet established sales targets.
  • Gather and report accurate sales forecasts to inform strategic planning.
  • Act as the main contact for receiving requests for quotations (RFQs) and delivering pricing proposals to clients.
  • Collaborate with internal teams to establish competitive pricing while ensuring profitability.
  • Investigate quality issues, analyze root causes, and propose solutions to enhance product quality.
  • Perform additional duties as assigned by management.
Qualifications:

Essential Skills:

  • Demonstrated success in selling or deploying technology solutions.
  • Experience in providing interconnect solutions to clients.
  • Exceptional account management skills with a focus on pre-and post-sales support.
  • Ability to design and present technical solutions tailored to client requirements.
  • Familiarity with customer products and technologies supported by BizLink.
  • Strong analytical and problem-solving capabilities.
  • Excellent verbal and written communication skills, with a professional demeanor.
  • Self-driven with a collaborative spirit; a true team player.
  • Outstanding interpersonal skills and effective time management abilities.
  • Detail-oriented, capable of managing multiple tasks under tight deadlines.
  • Quick learner with a commitment to continuous improvement.

Preferred Education and Experience:

  • Bachelor's or Master's degree in Business, Engineering, or a related field; a degree in Electrical Engineering is advantageous.
  • Over 5 years of experience in hardware/software research and development within consumer or enterprise markets.
  • Technical sales support experience in interconnect design and system integration.