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Intake Coordinator

4 weeks ago

Boca Raton, United States Cutting Edge Staffing LLC Full time
Job DescriptionJob Description

Banyan Treatment Centers is recruiting an Intake Coordinator to join our team in Boca Raton, Florida

The Intake Coordinator is responsible for taking new clients through the Intake/Admissions process, including welcoming and orienting clients, collecting and verifying all personal information, obtaining signatures on all required forms and documents, verifying insurance information and benefits, and collecting all out-of-pocket payments. In addition, this position has some BHT responsibilities as well. Some of those duties include client transportation, facilitating groups, ensuring clients adhere to program rules, completing 30-minute rounds, and assisting with collecting random UAs.

Position Details:

  • Schedule: Full-time; scheduled days and shift to be further discussed.
  • Location: On-site presence required in Boca Raton, Florida

Why Join Us?

Banyan Treatment Centers stands as a nationally recognized leader in addiction and mental health care, boasting a comprehensive continuum of care and holding the esteemed Joint Commission Accreditation (Gold Seal of Approval). From our inception, we've evolved into an authority and innovator in addiction care and mental health treatment, extending our services across 18 locations and providing Telehealth options throughout the United States.

Our collective mission is straightforward yet powerful: to liberate individuals from the shackles of addiction. With a team representing diverse backgrounds, many of whom have firsthand experience with addiction, we resonate with the very community we serve. Leveraging our expansive team of dedicated professionals and a well-established infrastructure, we deliver personalized treatment to support everyone who seeks our assistance.

The banyan tree flourishes when supported by others, thriving for centuries. At Banyan Treatment Centers, we foster an environment that promotes growth for both our clients and professionals alike.

  • Fast-paced, collaborative work environment with room for feedback and creative input.
  • Weekly Pay-Cycle- pay day is every Friday
  • CPR Training
  • Continuing Education Units for license renewal.
  • Internal promotional opportunities
  • Annual merit increases
  • Employee Assistance and Referral Programs
  • Comprehensive benefits for full-time employees:
      • Medical, Vision and Dental Insurance
      • Whole and Term Life Insurance
      • Short and Long-term disability Insurance
      • 401(k) Benefit with Employer Match
      • Paid Time Off
      • 7 Paid Holidays, inclusive of a floating Holiday to use at your discretion.

Essential Functions:

  • Monitors Salesforce on a consistent basis to check for pending admissions.
  • Creates potential admission files in Kipu.
  • Upload VOB, Pre-Admission Screening, demographic information, insurance information, marketer/referral information in Kipu.
  • Assists in obtaining necessary consents, identifications, and financial documents needed to admit patient.
  • Converts Leads to Admits in Salesforce.
  • Updates whiteboard to include travel information, projected bed, patient description, and phone number.
  • Assists with intakes, as needed.
  • Approaches clients/family members, significant others, and visitors with a respectful caring manner to convey a sense of concern and warmth.
  • Maintains updated competencies required to perform client assessments.
  • Assists with coordinating travel with BHT supervisors.

Preferences:

  • Experience with KIPU EMR preferred.
  • Strong customer service skills
  • Ability to build rapport with clients.
  • Excellent written and verbal communication skills
  • Familiar with community resources

Qualifications:

  • Associate degree and/or meets experience requirements.
  • 1-2 years' work experience in the field of substance abuse and/or mental health, preferred.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. We do encourage veterans & active-duty Military to apply, in support of our Military-Veterans in Recovery (MVIR) Program offering.