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Front Office Coordinator

2 months ago

Boca Raton, Florida, United States InsideHigherEd Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Office Administrator to join our team at Florida Atlantic University. The successful candidate will be responsible for providing exceptional administrative support to our students, staff, and faculty.

Key Responsibilities
  • Scheduling and Coordination
    • Schedule appointments and manage calendars to ensure efficient use of time.
    • Coordinate with medical and dental staff to ensure timely and effective patient care.
  • Administrative Support
    • Provide administrative support to the Front Office Coordinator, including data entry, filing, and record-keeping.
    • Assist with patient intake, including verifying insurance information and completing necessary forms.
  • Communication and Customer Service
    • Provide exceptional customer service to patients, staff, and faculty, responding to inquiries and resolving issues in a timely and professional manner.
    • Communicate effectively with patients, staff, and faculty to ensure seamless coordination of services.
  • Task Management
    • Manage multiple tasks and priorities to ensure timely completion of responsibilities.
    • Monitor and maintain accurate records of patient information, including medical and dental history.
  • Immunization Compliance
    • Assist with immunization compliance requirements, including answering questions and reporting barriers to the Front Office Coordinator.
  • Patient Document Management
    • Review and manage patient documents, including faxes and electronic records.
    • Scan and index paper-based patient documents, as well as electronic documents sourced from outside the Electronic Health Records Systems' ecosystems.
    Requirements
    • A high school diploma and five years of appropriate experience.
    • Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
    Benefits
    • Excellent benefit packages, including medical, dental, vision, life insurance, and flexible spending plans.
    • State retirement options, including tax-deferred annuities and Roth 403(b) plans.
    • Flexible work arrangement plans.
    • Sick Leave Pool Program.
    • Paid time off, including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break.
    • Paid Community Engagement Volunteer Service Day.
    • Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty.