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Office Coordinator

4 months ago

Saint Paul, Minnesota, United States Allina Health Full time

Number of Job Openings Available:

1

Date Posted:

April 16, 2024

Department:

Mental Health Services Adult Partial Hospital Program

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union

Weekend Rotation:

None

Job Summary:

Support department through registration of patients / clients, scheduling, tracking and reporting of data, administrative support, and other department-specific duties.

Key Position Details:

  • No Weekends
  • M-F 800a-430p (With Some Flexibility)
  • Benefit Eligible

Job Description:

Principle Responsibilities

  • Register patients / clients.
    • Collect information from patient / client / family member.
    • Collect additional information and / or authorizations from other departments, systems, or insurance resources.
    • Enter data into registration system and scans documents as needed.
    • Obtain required signatures.
    • Collect financial obligation as indicated.
  • Schedule patients / clients.
    • Answer scheduling phones and obtains all required information.
    • Ensure that appropriate provider orders and / or authorizations are obtained in accordance with payor requirements.
    • Schedule patients in Excellian.
    • Review and modify schedules as needed, including wait-list maintenance.
    • Communicate schedule changes to impacted staff.
    • May contact patient / client / family to schedule subsequent visits, to give pre-visit instructions, or for appointment reminders.
    • May enter data into medical records.
  • Provide administrative support.
    • Provide administrative support to managers.
    • Track and report department, quality, budget and billing data.
    • Support Information Technology needs of the department.
    • May coordinate conferences and meetings.
    • May manage staff schedules and timecards.
    • May order and maintain office supplies and equipment.
    • May assist with revision and review of brochures and other media.
    • May provide outside clients with department and educational information.
    • May maintain databases.
    • May assist with policy development and maintenance.
    • Other duties as assigned.

Job Requirements

  • Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
  • 2 to 5 years experience in office administration and data entry required and
  • 2 to 5 years experience with electronic medical record and medical terminology preferred

Physical Demands
Light Work:
Lifting weight Up to 20 lbs. occasionally, Up to 10 lbs. frequently

Allina Health is committed to providing Equal Employment Opportunities to all employees and applicants. EO M/F/Disability/Vet Employer.