Applications Engineer

2 months ago


Tucson, Arizona, United States Komatsu Full time

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics, and medical, through its many brands and subsidiaries, including Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

We're more than a company, and we're a community of passionate, creative professionals striving toward a shared vision: revolutionizing the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation, and encourages you to think big, share ideas and be yourself.

The Company

Modular Mining Systems is the global leader in mine management technology and a wholly owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every corner of the globe. The products we cultivate, the solutions we engineer, and the service we deliver set us apart in the Mining Technology industry. We're more than a company, we're a community of passionate, creative professionals striving toward a shared vision: to revolutionize the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation, and encourages you to think big, share ideas, and be yourself.

Job Purpose

Applications Engineers have the opportunity to work across our robust product line, which optimize the entire mine, saving clients around the world millions of dollars each year and helping them exceed production goals.

Travel Requirements

up to 25 percent

Job Duties and Responsibilities

In this role you will be responsible for providing technical support through task assigned processes using deployments, updates, code changes, and testing to ensure product functionality and customer satisfaction. This role deploys systems using documentation, standards, outlined procedures and ensures proper installation and functionality. Deployment of systems requires travel to domestic and international mines and Modular Mining offices around the globe.

Required Skills
  • Bachelor's degree in engineering or science discipline, or equivalent professional experience
  • Strong verbal and written communication
  • Strong Windows/Windows Server skills
  • Strong MS Office skills
  • Good motivation to learn and grow
Desired Skills
  • Foreign language competency
  • Formal end-user training/public speaking experience
  • Customer service experience
  • Relational database knowledge (SQL querying, administration)
  • Network/Systems administration fundamentals
  • Mining experience
  • Knowledge in programming fundamentals

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


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