Case Manager

1 month ago

Baton Rouge, Louisiana, United States Emergent Method Full time

Emergent Method is seeking qualified candidates to provide application processing and case management support to several projects related to disaster recovery. These are full-time, on-site, project-based positions based in Baton Rouge, La.

The ideal candidate will have a strong work ethic, proficient communication skills, adept organizational abilities, easily adapt to constantly evolving business demands, and enjoy the challenges of supporting team members in a fast-paced, dynamic environment.

Key responsibilities include but are not limited to the following:

  • Process, monitor, track, and report on applications according to established program requirements
  • Regularly receive training on new tasks and activities to support processing of program activities
  • Maintain an understanding of policies, requirements, and procedures related to the program
  • Process applications and determine eligibility of applicants and compile, develop, and maintain project records related to applicant eligibility
  • Provide support for daily project management activities including advising and consulting with applicants
  • Review financial records, underlying documentation, and historical reports for accuracy and completeness
  • Review and understand manuals, standard operating procedures, policies, and other regulatory documents
  • Prepare and deliver information summaries to clients and key stakeholders
  • Review and validate documentation to provide information that is consistent and properly reconciled
  • Meet with and brief applicants with frequent communications and status updates
  • Perform other duties as requested by the project team

Pay is competitive and commensurate with experience. In addition, Emergent Talent offers employees the ability to elect health insurance, participate in the 401k plan, and access to the Employee Assistance Program (EAP).

Qualifications

Requirements for this position include the following:

  • Experience using technology and various systems to process work activities
  • Strong written and verbal communication skills
  • Strong proficiency with Microsoft Office applications, especially Microsoft Excel
  • Attention to detail and organizational skills
  • Strong strategic thinking, analytical, and multi-tasking skills
  • Ability to monitor and report on multiple activities with a focus on meeting and exceeding deadlines
  • Ability to work with a team and collaborate with multiple stakeholders to achieve a common goal
  • Ability to timely complete tasks and meet targets for task completion and quality
  • Willingness to learn new skills and adopt new technologies and methodologies

Other preferred (but not required) qualifications:

  • Bachelor's degree in accounting, business, public administration, emergency management, insurance, or a related field or an equivalent combination of training and experience
  • Experience related to applicant intake and eligibility determinations
  • Experience in grants management, program management, emergency management, QA/QC functions and management, applicant relations, or related experience that clearly demonstrates comparable knowledge, skills, and abilities
  • Knowledge and experience working with government agencies, disaster management, and flood recovery programs or efforts

About Our Firm

Emergent Method is a nationally recognized management consulting firm focused on developing and implementing plans, programs, and initiatives that result in transformative impact. We are focused on strengthening the skills, capacity, and resources of our clients to support them in creating unique and valuable experiences for their stakeholders.
With an uncommonly high degree of ownership in the work we do, our team thrives on solving complex challenges, delivering solutions built to last, and driving transformational growth.
We work from the inside out — fully engaged with our client teams and invested in their success. Their most pressing challenges and opportunities become our own. Our flexible, adaptable approach allows us to work seamlessly as trusted advisers, embedded team members, or both, to support client needs, using every engagement as an opportunity to deliver powerful results, together.
Our expertise travels well to all markets and benefits all sectors, allowing us to work wherever there's a good client fit. Our consultants have significant experience working across a wide range of industries and in the private, public, and nonprofit sectors. We successfully work within the bounds of both large-scale projects that may span years as well as short-term, time-sensitive efforts.
Our integrated, interdisciplinary team of consultants brings an expansive range of skillsets and experience to power a broad scope of services and solutions. Whether organizations are looking to develop or implement a new strategy, brand, marketing or communication campaign, IT system, program, or a unique and innovative project, we stand ready to be their partner.

Emergent Method and associated entities are equal opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.

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