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CAU Case Management Specialist

2 months ago


Baton Rouge, Louisiana, United States University of New Orleans Full time
Position Overview

The CAU Case Management Specialist plays a crucial role in ensuring the effective handling of appeals within the organization. This position is responsible for:

  • Timely Management of Appeals: Execute appeal actions to either re-open or conclude cases in alignment with the current appeal status.
  • Precautionary Measures: Implement strategies to avoid unnecessary notifications to appellants during the appeal process.
  • Reversal Processing: Manage CAU reversals, which entails resolving issues and discrepancies efficiently.

This role is essential for maintaining the integrity of the appeal process and ensuring compliance with established protocols.

Key Responsibilities

As a CAU Case Management Specialist, you will be tasked with:

  1. Completing appeal actions promptly and accurately.
  2. Maintaining clear communication with relevant stakeholders.
  3. Ensuring all actions comply with organizational policies and procedures.

Your contributions will significantly impact the operational efficiency of the University of New Orleans.