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Case Management Support Specialist

2 months ago

Baton Rouge, Louisiana, United States GEO Reentry Services, LLC Full time
Job Overview

Are you seeking a fulfilling career in the human services sector? We are committed to hiring individuals who strive for excellence. By becoming part of our organization, you will gain the respect and acknowledgment that comes with working for a leader in evidence-based rehabilitation.

About Us:

GEO Reentry Services, LLC offers comprehensive solutions for various government partners globally, specializing in a wide range of correctional and community reintegration services. Our offerings include the development of advanced facilities, management services, and evidence-based rehabilitation, as well as support for individuals transitioning back into the community.

Why Choose GEO:

  • We value diversity within our workforce and believe that a variety of perspectives and backgrounds contribute significantly to our success.
  • We view work as more than just a daily routine; it is about being inspired and motivated to achieve remarkable outcomes.
  • Our employee benefits are designed to enhance the overall experience at GEO, focusing on physical, emotional, and financial well-being.
Key Responsibilities

Position Summary

This role involves providing case management and customer service support for our organization. You will assist with participant check-in procedures and support case managers in coordinating and documenting cases. You will learn and apply the principles of evidence-based practices in all interactions with participants and staff.

Main Duties

  • Conduct check-ins for all participants entering the facility and manage drug screening processes as per the assigned schedule.
  • Perform breath analysis for participants entering the facility and provide documented results.
  • Complete the initial intake process for participants, including necessary paperwork and data entry into the company database.
  • Handle general office administration tasks, including answering phones and providing customer service to participants and the public.
  • Assist case managers with case coordination, communication with relevant agencies, and report preparation.
  • Manage filing, chart preparation, and data entry as assigned.
  • May oversee office opening and closing procedures.
  • Facilitate orientation sessions and supervise participant programs, documenting attendance and progress in the company database.
  • Perform additional duties as required.
Qualifications

Essential Requirements

  • High school diploma or equivalent is required.
  • A minimum of six months of experience in the human services field with direct participant interaction.
  • Ability to manage a variety of routine tasks while maintaining an organized workflow.
  • Strong communication skills, both written and verbal, in English.
  • Proficiency in using computers and standard software applications.
  • Ability to work in a typical office environment with direct participant contact.
  • Local travel may be necessary.

GEO Reentry Services, LLC is an equal opportunity employer.