Wraparound Services Case Manager Supervisor

2 weeks ago


Baton Rouge, Louisiana, United States AMIKids Baton Rouge, Inc. Full time
Position Overview

The Supervisor of Wraparound Services is tasked with guiding the Wraparound approach for families involved in the program. This role entails overseeing the delivery of wraparound services to uphold the integrity and adherence to the Wraparound Services Model, ensuring compliance with all relevant local, state, and federal regulations governing the program.

Key Responsibilities

  • Guarantee that all Family Youth & Transition services align with corporate policies, program-specific guidelines, and contractual obligations with the Office of Juvenile Justice.
  • Lead the coordination and execution of Family Youth & Transition services alongside the Wraparound initiative.
  • Monitor adherence to quality assurance standards, Medicaid regulations, AMIkids Personal Growth Model (APGM), Wraparound Fidelity, and other pertinent benchmarks; maintain precise records as per the requirements of contracting agencies, Medicaid, state audits, and all applicable standards for program youth.
  • Support the Program Director in recruiting and training staff; develop and provide instructional materials as necessary; supervise and assess the performance and continuous development of Case Management personnel.
  • Organize and plan meetings, conferences, and travel arrangements to ensure effective staff scheduling.
  • Ensure that services and interventions are delivered from a strengths-based perspective, tailored to meet the unique needs of youth while being culturally sensitive.
  • Maintain awareness of the current service environment to ensure a flexible and responsive service delivery system that is culturally competent.
  • Coordinate and lead Family Team Conferences to foster consensus among family members and other stakeholders in crafting suitable plans that address family needs, ensuring compliance with AMIkids standards and values.
  • Build and sustain ongoing relationships with family members, service providers, and identified resources to facilitate the implementation of client plans and act as a liaison between the program and external resources.
  • Conduct meetings with families in their home settings or other approved locations.
  • Uphold confidentiality and adhere to HIPAA regulations.
  • Operate program vehicles as necessary, in accordance with transportation policies.
  • Participate in required training and professional development activities, maintaining relevant certifications and licenses.
  • Complete crisis intervention and physical restraint training and certification as mandated by state and contractual requirements.
  • Maintain CPR and First Aid certification from a nationally recognized organization.
  • Assist with special projects and perform additional duties as assigned.

Qualifications

  • Bachelor's degree in Psychology, Human Services, Social Work, or a related field; a Master's degree is preferred.
  • A minimum of one year of relevant experience working with families and children; experience with Wraparound services is preferred.
  • Previous supervisory experience is preferred.
  • Proficient in Microsoft Office applications.


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