program manager

2 months ago


Seaside, California, United States Defense Human Resources Activity Full time
This position is being filled under the memorandum from the Temporary DHA for Domestic Defense Industrial Base (DIB) Facilities and the Major Range and Test Facilities Base (MRTFB) in the DoD, dated June 23,2023

As a PROGRAM MANAGER (DATA ASSETS) at the GS some of your typical work assignments may include:

Responsible for work that involves reviewing and recommending process improvements to Program and/or product owners to improve business requirements, modernization of information systems/tools, customer needs and customer experiences.

Comprehensive knowledge and understanding of Federal and DoD policies, procedures, and regulations governing DoD benefits and entitlements.
Communicates with the customers, as necessary, if/when required. Maintains customer contact to determine and resolve customers' needs within the scope of CCC/DMDC until an issue is resolved.

Work requires analysis and assessment of beneficiary related issues, discrepant data analysis and policy requirements that cut across DMDC, Personnel and Readiness, and other Dept of Defense activities.

Prepares briefing and background materials, and provides to convey information and present recommendations, as directed.

Skill in effectively communicating, both orally and in writing, with staff from all levels within ACO, oversight agencies and the private sector, including senior government executives.

Ability to explain complex technical concepts and issues in plain language.

Communicate effectively with beneficiaries, project offices and other divisions within DMDC, both orally and in writing, to facilitate the dissemination of DoD and health care policy.

Must have sufficient knowledge of technical writing to draft and edit letters/memorandums/correspondence/business cases to this wide range of customers.

Knowledgeable of organization and management concepts in order to monitor program progress and to develop and implement changes as necessary.

Able to oversee project management, planning, operations, requirements documentation, and activities related to application support services to customers.

Convenes and conducts meetings within program area of responsibility with DMDC And DoD peers to convey and interpret Departmental policy, SOPs and guidelines, elicits compliance, and coordinates with managers on program management and implementation.


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