it program manager

2 months ago


Seaside, California, United States Defense Human Resources Activity Full time

This position is being filled under the memorandum from the Under Secretary of Defense for Personnel and Readiness (USD(P&R)) "Expansion of Direct Hire Authority for Certain Personnel of the Department of Defense," dated October 15, 2021.

As a IT PROGRAM MANAGER (CUSTOMER SUPPORT) at the GS some of your typical work assignments may include:

Defines requirements and coordinates with product managers for assigned programs throughout the systems life cycle from technical solution development, system design and testing, fielding, operations/sustainment, through the retirement/replacement phases.

Oversees implementation of plans, procurements, risks and deliverables of program elements; develops and tracks performance metrics and provides regular program-level status updates.

Manages and evaluates the requirements development process to mitigate impact on cost, schedule and performance. Responsible for analysis and providing solutions that satisfy the requirements of the user community.

Develops a communication strategy to engage stakeholders, manage their expectations, and improve their acceptance of the objectives of the program.

Generates buy-in to the business goals and technical approach of the program.

Identifies, collects, verifies and validates individual project cost and schedule estimates of aggregate costs to a program-level business case.

Develops business cases that effectively and efficiently offer sound business solutions based on quantitative and qualitative decision criteria.
Develops proposed multi-year budget plans and annual operating budgets and identifies funding sources in support of program management. Plans, programs and determines distribution of allotted funds, resolves budget shortfalls, and identifies management staffing and contracting requirements.

Oversees execution of program related projects and closely monitors program progress; responds and adapts plans to changes and manage risk.

Assesses the value and organizational impact of projects, ensuring that the target benefits are measurable and related to business goals.

Monitors and reports performance of the program and related projects with regard to scope, schedule, cost, resource, quality and risk.


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