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Senior Systems Analyst

2 months ago

Westlake, Ohio, United States Fidelity TalentSource Full time

As a Senior Systems Analyst, you will play a key role on a Scrum team and within Digital Platforms Technology. You will be encouraged to gain understanding of all the components of our web applications and will work with the members of the squad to deliver outstanding customer experience solutions. The ideal candidate should show ease at making personal connections and have a sense of humor. You will work closely with the Squad Lead, Scrum Master, Developers, Quality Assurance, and Architects to craft, build, test, and deliver the features that make up Fidelity's Digital experiences.

The Expertise and Skills You Bring

· Experience collaborating in a team environment to develop, deploy, and support key applications and features.

· Strong analytical and problem-solving skills.

· Create and maintain technical documentation, system specifications, and user manuals.

· Hands on experience with database technologies such as SQL and Oracle.

· A proven understanding of the Agile software development methodology

· Excellent written and oral communication skills, allowing you to interview Business partners to understand project objectives, use cases and requirements.

· Strong analytical skills, enabling you to research, document and review existing systems and recommend designs for achieving requirements for self-contained projects within a larger program.

· Proficiency in assisting in the writing of user requirements and all the supporting documentation.

· Ability to diagram business processes and system workflows.

· Expertise in conveying technical concepts with internal customers, technical team members, and/or other technical contributors across the organization.

· Willingness to actively participate in defining project scope/backlog, while recommending solutions to project issues. Provide required technical support to Functional team (Product owners, BA) in client onboarding, technical analysis, API testing, etc.

· Desire to understand WS Digital Platforms' web and mobile applications, while having the confidence to clearly communicate technical concepts to the internal partners inside and outside of the Scrum team.

· Ability to learn quickly, adapt and thrive to meet the needs of a fast-paced and evolving environment.

· Ability to provide support to Quality Assurance and Business partners throughout all testing phases, including participating in triaging system defects in production and non-production environments.

Your experience with the following will be a plus:

· Proficiency in programming languages such as Java, C#, Python, JavaScript, and SQL.

· Knowledge of front-end technologies like HTML, CSS, and frameworks such as Angular, React, or

· Knowledge of cloud computing platforms (e.g., AWS, Azure, Google Cloud) and related services.

· Ability to perform technical analysis of sophisticated Web application development concepts (Spring MVC, Spring Core, XML, CSS, etc.)

· Working understanding of QA automation

The Team

Fidelity's Workplace Solutions (WS) Digital Platforms Technology team designs, develops, implements, and supports WS's suite of Digital products and services. The Digital Platforms development team focuses on delivering innovative solutions which meet the needs of our customers. Our systems professionals thrive, with a steadfast dedication to innovation, which fosters a culture of continuous improvement and significant achievement. We see ourselves as a vital link to Fidelity's customers. This is a fast-paced group that is using ground-breaking technologies to build powerful tools and outstanding user experiences for our customers, using Java-based technologies.

Company Overview

Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ Information about Fidelity investments

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. For information about working at Fidelity, visit

Fidelity TalentSource's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.