Auditing and Compliance Manager

2 months ago

Van Nuys, California, United States Marsh McLennan Full time
Auditing and compliance manager

Department: Personal lines/Sports

Status: Exempt

Reports To: COO

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 9,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Workers Compensation Insurance Auditor at Momentous Insurance, A Marsh McLennan Agency.

Momentous Insurance, A Marsh McLennan Agency provides commercial insurance, commercial entertainment, film and tv insurance, employee health & benefits insurance, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 9,000 colleagues and 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

Summary

Under the supervision of the COO, the Auditing and Compliance Manager will provide support and compliance operations within the Personal Lines and Sports Department in Momentous and the West Region. The Auditing and Compliance Manager gathers information, reviews accounts records, operational data to ensure clients records are accurate and in line with generally accepted of SOGs and protocols.

Essential Duties & Responsibilities

Provide support to Managers in the Personal Lines and Sports Department.

  • Update existing compliance tools such as coverage checklists, etc.
  • Calendar and coordinate all monthly audits.
  • Work with COO and CEO in the selection of books of business to audit.
  • Develop worksheets to share with account staff so that they may improve their performance
  • Responsible for distribution of compliance alerts an update to clients.
  • Work with Public Relations department on newsletters and items of interest to all clients.
  • Update and revise compliance materials on an as needed basis.
  • Provide suggestions for improvement to senior management on all processes.
  • Work with training and development team to improve processes.
  • Work in various projects assigned by the COO and CEO.
Experience
  • Successful candidate will be a service-oriented individual with high personal standards and a hands-on work style. This position requires an individual who is comfortable working at a varying pace, managing multiple tasks and deadlines simultaneously, adjusting priorities often, and managing frequent interruptions.
  • This position interacts with and provides service to internal associates and contact with external vendors. The Auditing and Compliance Manager must be positive and approachable, and work effectively with diverse personalities. In addition, the following is required unless otherwise noted:
  • Mastery (15 or more years) of insurance underwriting, coverage and rate analysis and client management experience and insurance designation.
  • Multi-line lingual (Personal, Commercial, etc) to speak on a basic level other line of coverage.
  • In-depth knowledge of insurance coverage and an ability to communicate this clearly to clients, carriers and employees.
  • Knowledge of carrier appetites and maintain acute market awareness to best meet clients' needs.
  • Must have experience with MS Office Suite (Word, Excel, Outlook).
EDUCATION REQUIREMENTS
  • College Degree or comparable Insurance designation recommended.
  • Current California Department Insurance License.
  • Epic Knowledge is a requirement.
Work Environment & Physical Demands
  • Consistent exercise of sound judgment, dependability, high integrity and work ethics.
  • Demonstrates outstanding written and verbal communication skills
  • Strong follow up skills, works well under pressure and meet internal and external deadlines.
  • Results oriented
  • Strong negotiating skills and ability to close a sale.
  • Sound problem solving skills
  • Prioritize and complete multiple tasks simultaneously
  • Ability to use computer keyboard and sit in a stationary position for extended periods as well as use office machinery such as fax and copy machines, and telephones.
  • Work is performed in a typical interior/office work environment.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

  • Generous time off
  • Tuition reimbursement and professional development opportunities
  • Charitable contribution match programs
  • Stock purchase opportunities

To learn more about a career at MMA, check us out online: or flip through our recruiting brochure:

Follow us on social media to meet our colleagues and see what makes us tick:

The applicable base salary range for this role $81,300 to $173,300. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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