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Real Estate Operations Supervisor

2 months ago

Van Nuys, California, United States CALIFORNIA COMMERCIAL INVESTMENT GR Full time
Job Overview

Location
California

Employment Type
Full-Time, Exempt

Educational Requirement
Bachelor's Degree or equivalent experience

Compensation
$90,000.00 Salary/year

Travel Requirements
No Travel Required

Work Schedule
Exempt

Industry
Real Estate

Position Summary

At California Commercial Investment Group, we prioritize our investments in our workforce, properties, tenants, and overall business. We are a nationwide, comprehensive real estate organization specializing in acquisition, asset management, property oversight, and development. Our extensive property portfolio includes approximately 8,000 apartments and townhomes, with a commitment to providing affordable housing for seniors and individuals with disabilities. We also manage a diverse array of real estate assets, including traditional multifamily rentals, office spaces, and light industrial properties. Our team consists of around 400 professionals across 30 states, and we are in a phase of growth.

As we embark on this new chapter, we seek dedicated professionals who can enhance our management platform (systems, tools, and processes), effectively utilize technology, and uphold our standard of excellence. We value proactive individuals who are eager to innovate and improve. Our culture emphasizes strong communication and teamwork, rewarding those who seek better methods of operation. We believe in experiential learning, offering a comprehensive range of training while emphasizing hands-on experience and self-directed growth.

Your Role:

As a Real Estate Operations Supervisor at California Commercial Investment Group, you will lead and manage on-site teams, ensuring operational excellence at your designated property. You are a confident leader, adept at balancing multiple priorities and responding to evolving situations seamlessly. Your passion for property management drives your commitment to achieving optimal results in occupancy rates, resident satisfaction, compliance with regulations, safety standards, property maintenance, and financial performance. You are a quick learner and an effective mentor, capable of conveying new concepts in an accessible manner for your team. You thrive in dynamic environments and make informed decisions even with limited information. Your communication skills enable you to engage effectively with stakeholders at all levels.

Key Responsibilities:

Leadership:
Demonstrate exemplary leadership by embodying the values of California Commercial Investment Group, fostering strong relationships with team members and stakeholders to enhance our reputation. Promote a culture of accountability and ownership, overseeing recruitment, training, and support to maximize team performance.

Property Management:
Ensure optimal performance at your property by maintaining full occupancy, ensuring resident satisfaction, timely collection of receivables, compliance with regulations, and adherence to budgetary constraints. Utilize available resources to establish clear performance standards and conduct regular assessments.

Customer Engagement:
Take ownership of communication, ensuring quality and promptness. Address resident concerns and legal matters swiftly, keeping senior management informed. Develop marketing strategies to attract prospective residents while adhering to Fair Housing regulations.

Marketing Initiatives:
Craft and execute inclusive marketing strategies in line with HUD/Fair Housing guidelines to attract a diverse applicant pool. Analyze market trends and competitor activities to refine marketing efforts and enhance property visibility.

Financial Oversight:
Maximize revenue through effective leasing strategies and timely rent adjustments. Collaborate with management to conduct market surveys and manage expenses within budgetary limits. Plan for capital improvements and address budget variances proactively.

Regulatory Compliance:
Ensure adherence to various program requirements, including affordable housing standards and HUD inspection criteria. Stay informed about relevant laws and regulations affecting property management.

Success Factors:
  • Proactive Approach: Understand objectives and develop actionable plans.
  • Curiosity: Ask insightful questions and challenge existing processes.
  • Technological Proficiency: Utilize technology to enhance efficiency and performance.
  • Effective Communication: Communicate clearly and collaborate with stakeholders at all levels.
  • Attention to Detail: Recognize the importance of details while maintaining a broader perspective.
  • Adaptability: Be willing to adjust to changing circumstances and go the extra mile.
We invite individuals with the right expertise and passion for property management to join our team, where innovation, collaboration, and professional growth are valued.

Preferred Qualifications:
  • 3+ years of experience in team management
  • 1+ years in Property Management or a related field
  • Familiarity with real estate software (Yardi, Microsoft Office 365 preferred)
  • Experience with affordable housing programs is a plus
  • Bachelor's degree or equivalent professional experience
  • Industry certifications such as CPM, CAM, or similar are preferred
Why Join California Commercial Investment Group:

We believe in investing in our employees. Our culture promotes long-term career development, offering continuous training and resources to enhance our team members' skills and capabilities.

Benefits:
  • Company Culture
  • 10 holidays annually
  • Paid Time Off (PTO)
  • Medical, dental, and vision insurance
  • Life insurance and supplemental benefits
  • Health Savings Account/Flexible Spending Account
  • Employee Assistance Program (EAP)
  • 401(k) Plan
  • Additional rewards throughout the year