Housekeeping Office Coordinator

1 month ago


Austin, Texas, United States FAIRMONT Full time

Job Description

Housekeeping Office Coordinator

Reporting to the Housekeeping Leadership, responsibilities and essential job functions include but are not limited to the following:

Responsibilities

Consistently offer professional, friendly and engaging service
Coordinate and provide administrative support to all areas of the Housekeeping department
Work closely with all departments within the Rooms Division, communicating day to day updates and changes
Oversee the day-to-day operation of the Housekeeping office
Maintain all employee records within the Housekeeping department
Follow department policies, procedures and service standards
Follow all safety policies
Other duties as assigned
Maintain the security of all room keys and locks to various cabinets and drawers
Ensures all guest requests are addressed and provided on a timely manner
Ensures housekeeping guest amenities and supplies are well stocked

What is in it for you:
Paid time off
Medical, Dental and Vision Insurance, 401K
Complimentary shift meal
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
Ensure employees are informed daily about priorities to personalize service

Qualifications:
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

Proficient in Microsoft Office Applications
Knowledge in the use of Opera will be an advantage
Excellent communications skills
Able to multi-task and work under pressure
Organized and highly detailed

Physical Demands

This position requires:

Constant sitting throughout shift

Additional Information
Your team and working environment:

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

**Our commitment to Diversity & Inclusion: **

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo ** #BELIMITLESS**



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