Assistant Housekeeping Manager

4 weeks ago

Austin, Texas, United States LINE Austin Full time

Benefits:

401(k)

Competitive salary

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Paid time off

Training & development

Tuition assistance

Vision insurance

Wellness resources

About our Brand

More than a group of hotels, The LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.

We are seeking a dynamic Assistant Housekeeping Manager to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

The Assistant Housekeeping Manager is responsible for the daily operations of the Housekeeping department and assignments of the housekeeping staff. Assist in developing and communicating departmental strategies and goals. Communicate and enforce policies and procedures. The Assistant Housekeeping Manager will work closely with the Housekeeping Manager regarding short and long-term goals and manage expenses within approved budget parameters.

The person having this position must possess good communication skills, have the ability to resolve conflict and have a thorough understanding of LINE policies, procedures and expectations.

Because of the fluctuating demands of the company's operation, it may be necessary that each

employee perform a multitude of different functions; therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.

Essential Functions & Responsibilities

  1. Must be courteous and gracious, maintaining a professional demeanor at all times
  2. Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel
  3. Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
  4. Maintain "open door" communication with employees
  5. Assist in interviewing, selecting, training, guiding, managing and scheduling personnel
  6. Participate in the development and implementation of processes and standards for assigned departments which support achievement of service and financial goals
  7. Monitor housekeeping staff to ensure early room cleanliness for prompt check in. Ensure Associates are briefed on daily needs. Respond appropriately to guest complaints. Implement and enforce appropriate service recovery guidelines in order to ensure total guest satisfaction
  8. Ensure all staff is properly trained on systems, security procedures, and service standards (room cleanliness standards) and have the tools and equipment needed to effectively carry out their job functions.
  9. Inspect rooms and public space areas continuously
  10. Determine appropriate staffing levels for forecasted business and schedules employees accordingly
  11. Track the inventory, purchasing and disbursement for all linens, cleaning supplies, customer room and restroom supplies, laundry supplies, etc.
  12. Supervise the operation (and/or outsourced relationship) with the laundry
  13. Coordinate room availability with the Front Office Manager
  14. Ensure that work is accurate, thorough, and to the standards of the Housekeeping Manager and the company
  15. Ensure staff understands their job expectations before holding them accountable
  16. Seek to understand the guest and internal customer and meet the needs of both the customer and the company
  17. Maintain awareness of documentation needed and retained in employee files
  18. Be familiar with all safety and emergency procedures including OSHA requirements
  19. Attend relevant meetings

    Reporting Relationships
    Reports directly to: Housekeeping Manager
    Also works for: Director of Rooms, General Manager
    Directly supervises: Housekeeping and Laundry Teams
    Indirectly supervises: N/A
    Knowledge, Requirements and Skills
    At least two (2) years' experience in Housekeeping management
    Strong ability in using MS Office (MS Excel and MS PowerPoint, in particular)
    Experience with payroll control and scheduling
    Bilingual (English-Spanish) preferred
    Advanced knowledge with PMS software
    Outstanding communication and interpersonal skills
    Excellent reading, writing and oral proficiency in the English Language
    Excellent organizational and time management skills
    Excellent attention to detail
    Ability to multitask
    Work well under pressure, be a team player
    Working Conditions/Environment
    1. The noise level in the work environment is usually moderate
    2. The person having this responsibility may have to lift up to 20lbs on an occasional basis
    3. The person having this position may have to sit for eight (8) hours, stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for one (1) hour per day
    4. The work environment characteristics described herein are representative of those an Employee typically encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Assistant Manager of Housekeeping Operations

    3 days ago

    Austin, Texas, United States Auberge Resorts Full time

    Company OverviewAuberge Resorts Collection is a distinguished portfolio of exceptional hotels, resorts, residences, and private clubs. Each property is unique, yet all share a commitment to luxury, bringing the essence of their locale to life through exquisite design, outstanding cuisine, and attentive service.Position OverviewAs the Assistant Manager of...

  • Assistant Manager of Housekeeping Operations

    1 week ago

    Austin, Texas, United States Auberge Resorts Full time

    Company Overview Auberge Resorts Collection is renowned for its exceptional hotels, resorts, residences, and private clubs. Each property embodies a unique character, offering a tailored approach to luxury that reflects the essence of its surroundings through exquisite design, outstanding culinary experiences, and attentive yet unobtrusive service. Position...

  • Housekeeping Manager

    4 days ago

    Austin, Texas, United States La Quinta Inn - Lakeline Full time

    Job OverviewLa Quinta Inn - Lakeline is seeking a dedicated and experienced Executive Housekeeper to lead our housekeeping team.About UsAt La Quinta Inn - Lakeline, we pride ourselves on providing exceptional hospitality and a welcoming environment for our guests and staff. Our mission is to create memorable experiences through a commitment to cleanliness...

  • Housekeeping Manager

    1 week ago

    Austin, Texas, United States La Quinta Inn - Lakeline Full time

    Job OverviewLa Quinta Inn - Lakeline is seeking a dedicated Housekeeping ManagerAbout UsAt La Quinta Inn - Lakeline, we pride ourselves on delivering exceptional hospitality and service. Our commitment is to create a welcoming environment for our guests, team members, and the community.Your RoleAs a Housekeeping Manager, you will play a pivotal role in...

  • Executive Housekeeping Manager

    20 hours ago

    Austin, Texas, United States Orangewood Inn & Suites - Austin Full time

    Job OverviewWe are seeking a highly skilled and experienced Executive Housekeeper to join our team at Orangewood Inn & Suites in Austin, TX. As a key member of our hotel's management team, you will be responsible for leading the housekeeping department and ensuring that our guests receive exceptional service and a clean and comfortable environment.Key...

  • Housekeeping Operations Manager

    14 hours ago

    Austin, Texas, United States Compass Group Careers Full time

    Job SummaryAs a Lead Housekeeping Supervisor with Compass Group Careers, you will play a critical role in ensuring the highest standards of cleanliness and service are maintained in our facilities. This is a supervisory position that requires strong leadership skills, attention to detail, and the ability to motivate and train a team of housekeeping staff.Key...

  • Housekeeping Operations Manager

    1 week ago

    Austin, Texas, United States LodgeWorks Full time

    Housekeeping Operations Manager Location: Austin, Texas - Full Time LodgeWorks is seeking a motivated and dynamic individual to take on the role of Housekeeping Operations Manager. Key Responsibilities: As the head of the housekeeping department, you will oversee the management of the hotel’s cleaning and laundry services in a secure and economical manner...

  • Housekeeping Department Manager

    18 hours ago

    Austin, Texas, United States HYATT Hotels Full time

    About the RoleThe Housekeeping Supervisor is a key member of the Housekeeping department at Hyatt Hotels. As a Housekeeping Supervisor, you will be responsible for overseeing the daily operations of the department, ensuring that all guest rooms and public areas are clean and well-maintained.Key ResponsibilitiesInspect guest rooms and public areas to ensure...

  • Housekeeping Operations Manager

    1 week ago

    Austin, Texas, United States White Lodging Full time

    Overview:White Lodging is a leader in the hospitality industry, managing a distinguished collection of high-end hotels, rooftop lounges, and dining establishments across some of the most vibrant cities in the nation. We understand that the essence of hospitality lies in the experiences we create for our guests. This is where your expertise comes into play....

  • Executive Housekeeper

    8 hours ago

    Austin, Texas, United States Island Hospitality Full time

    Job SummaryWe are seeking a highly motivated and experienced Executive Housekeeper to oversee the operations of our Housekeeping department at Island Hospitality. As a key member of our team, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction.Key ResponsibilitiesOversee the daily operations of the Housekeeping...

  • Dual Housekeeping Operations Manager

    8 hours ago

    Austin, Texas, United States White Lodging Full time

    **About White Lodging**White Lodging is a leading hospitality company that develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We strive to create an environment that allows our associates to be their best selves and grow.**Job Summary**We are seeking a highly...

  • Assistant Manager

    2 months ago

    Austin, Texas, United States Marriott International Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Renaissance Austin Hotel, 9721 Arboretum Boulevard, Austin, Texas, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas...

  • Housekeeping Supervisor

    1 month ago

    Austin, Texas, United States Placemakr Full time

    A bit about usWe're a venture-backed startup on a mission to change the future of hospitality and home. With properties in some of America's most-loved cities, our unique platform allows buildings to blur the line between hotels and apartments. This all-in-one solution includes property operations, customer acquisitions, and the tech stack to operate with...

  • Housekeeping Director

    12 hours ago

    Austin, Texas, United States LodgeWorks Full time

    Job Summary:We are seeking a highly skilled and experienced Executive Housekeeper to lead our housekeeping team at Archer Hotel in Austin, Texas. As a key member of our hotel management team, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction.Key Responsibilities:Manage the housekeeping and laundry facilities of...

  • Housekeeping Support Specialist

    1 week ago

    Austin, Texas, United States Sonesta International Hotels Full time

    Job Overview The Housekeeping Attendant collaborates with the Housekeeping Management Team to support Room Attendants across designated floors or buildings. Responsibilities include collecting soiled linens and transporting them to the laundry area, delivering fresh linens to Room Attendant carts, and managing waste throughout the hotel premises. Additional...

  • Chief Housekeeping Coordinator

    1 week ago

    Austin, Texas, United States Compass Group Careers Full time

    Job OverviewPosition: Lead HousekeeperCompany: Compass Group CareersJob Summary: The Lead Housekeeper is responsible for overseeing, training, and evaluating the performance of the housekeeping team to ensure that all cleaning protocols are met to the highest standards. This role is crucial in maintaining a clean and welcoming environment for all guests.Key...

  • Housekeeping Team Associate

    14 hours ago

    Austin, Texas, United States Gold's Gym International, Inc. Full time

    About the RoleAs a Housekeeping Team Member at Gold's Gym International, Inc., you will play a vital role in maintaining the cleanliness and overall aesthetic of our facilities. This position is responsible for ensuring that our gym floors, locker rooms, and common areas meet the high standards of our members.Key ResponsibilitiesPerform light cleaning duties...

  • Assistant General Manager

    9 hours ago

    Austin, Texas, United States Avion Hospitality Full time

    Job SummaryAs a key member of the Avion Hospitality team, the Assistant General Manager plays a vital role in ensuring the smooth operation of the hotel. In the absence of the General Manager, this individual is responsible for supervising and supporting various departments, including Guest Services, Food & Beverage, Food Production, Engineering, Accounting,...

  • Lead Housekeeping Supervisor

    3 days ago

    Austin, Texas, United States Compass Group Careers Full time

    Job SummaryCompass Group Careers is seeking a highly skilled and experienced Lead Housekeeping Supervisor to join our team. As a key member of our housekeeping team, you will be responsible for supervising, training, and inspecting the performance of assigned housekeeping staff to ensure all procedures are completed to the highest standards.Key...

  • Senior Housekeeping Supervisor

    1 week ago

    Austin, Texas, United States Compass Group Careers Full time

    Job OverviewPosition: Lead HousekeeperCompany: Compass Group CareersRole Summary: The Lead Housekeeper is responsible for overseeing, training, and evaluating the performance of the housekeeping team to ensure compliance with established standards. This role involves hands-on assistance to guarantee exceptional service to guests.Key Responsibilities:Deliver...