Security Officer II

4 weeks ago

Hazel Crest, Illinois, United States Wind Creek Chicago Southland Full time

Description

Job Overview

The Security Officer II is responsible for the security, safety of the guests, employees and visitors. The Security Officer II is also responsible for the security and control of the casino's property and its assets. This position involves a high level of guest contact and customer service, and may involve handling problem guests.

Purpose

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Schedule

Security Team operate 24 hours a day/7 days a week. Days/shifts are assigned to meet the needs of the organization, and are subject to change to meet the needs of the organization. Positions include week-end and holiday shifts.

Duties And ResponsibilitiesIdentifies all under-age patrons seeking to enter any Wind Creek Hospitality facility by requiring valid identification for any patron that appears under the age of 30 years of age
Prevents access to the gaming floor for anyone under the age of 21
Monitors alcohol consumption and ensures that alcohol does not leave the property
Provides security and control of casino, hotel and property assets
Performs general Security patrols
Provides medical assistance as required
Responds to incidents involving guests
Checks identification, prevents theft and controls crowds
Verifies gaming machine access and payouts
Provides key control and radio communications
Escorts team members and guests
Reports employee violations of established policies and procedures, directives, and internal controls to upper management and the Illinois Gaming Board
Communicates emergency procedures via radio communications
Patrols entrance/exit doors and parking lots
Provides security at special events
Drives company vehicles and shuttles
Initiate and prepare Security Incident Reports
Escort chips, cash, and table game drops per company procedures and regulatory requirements
Report any criminal or suspicious activity without hesitation
Perform duties and responsibilities associated with the IGB Statewide Voluntary Self-Exclusion Program
Safeguard the overall integrity of gaming
Other job duties as assigned
Job Requirements (Please Ensure You Meet The Listed Requirements Prior To Applying)High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
Must be twenty-one (21) years of age or older
Two (2) years' experience in law enforcement, military, corrections or other security capacity- requiredOR One (1) year of experience in a security position within a casino environment– requiredAND successfully complete at a minimum of 80% pass rate basic Security Officer training program within sixty (60) days of employment- required

Must be State recognized Emergency Care Provider, Emergency Medical Responder or equivalent to include AED and CPR within 90 days of employment
Must be able to meet and maintain a departmental physical fitness standard- required; the security department may conduct a test that is comparable to the below requirements:
Must be able to lift and carry up to 100 lbs for a distance of 300 feet within 120 seconds
Must be able to climb 4 flights of stairs in 80 seconds
Must be able to run 350 ft in 90 seconds
Annually re-test for all physical requirements

Good writing and verbal communication skills; a skills test will be administered and candidate must achieve at least 70% skills pass rate- required

Must complete/pass BASSET and Title#31 training as a condition of employment
Must successfully pass job interview, including a guest service audition
Must be able to stand and/or walk for entire shift
Willing to work odd and irregular hours including nights, weekends and holidays
Willing to travel and participate in training as recommended or required
Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position
Must have a current State driver's license and an insurable driving record; for purposes of driving company vehicles
Online applications are accepted at For internal employees, please submit your Internal Job Posting Form to your property's Human Resources office.

Source: Hospitality Online

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