AV Technician II

4 weeks ago

Hazel Crest, Illinois, United States Wind Creek Chicago Southland Full time

Description

Job Overview

The AV Technician II is responsible for maintenance, setup, and operation of all audio-visual (AV) equipment. The AV Technician II will also provide information to guests and associates regarding the variety and availability of specific equipment, their costs, usage policies and procedures, and other pertinent information as it relates to the AV department.

Purpose

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties And ResponsibilitiesProvides outstanding guest and associate service while performing the assigned duties, including interpreting and conveying information, answering questions and assisting guests, vendors, and associates with AV issues and concerns while at Wind Creek Hospitality properties
Performs the preventative maintenance, repair, or arrange for the outside repair of all AV equipment as needed
Maintains a detailed inventory of all AV equipment and its current availability or status
Provides information to guests and associates regarding the variety and availability of specific audio and visual equipment, their costs, usage policies and procedures and other pertinent information as it relates to the Audio-Visual department
Explains opportunities and necessary timelines for obtaining rental equipment, set-up restraints and shipping information for booths and related equipment; Follows up with either personal interaction, by phone or by fax communications
Assists in the set-up, design and operation of the concert sound and lighting systems, as necessary or required
Monitors, maintains and adjusts the operation of the hotel and casino sound and lighting systems as needed
Troubleshoots, adjusts and corrects problems or issues with the hotel cable and satellite TV systems
Works with the appropriate department and clients to develop system requirements and set up AV equipment as needed
Maintains a high degree of confidentiality in performing all aspects of their assigned responsibilities
Provides a variety of accurate and timely reports, logs and forms, as required by Management
Ensures that the workplace remains safe through the training, mentoring and use of the established policies, procedures and guidelines
Effectively and efficiently works under established time and cost constraints to meet requested deadlines for all audio-visual set-ups, connections or repairs and other work related projects
Assists in protecting and safeguarding all company assets
Other duties and responsibilities as assigned
Job Requirements (Please Ensure You Meet The Listed Requirements Prior To Applying)Must have a high school diploma or GED is required or enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
Must be twenty-one (21) years of age or older
Must have a current InfoComm CTS (Certified Technology Specialist) certification or its equivalent– required

Must keep their certification active as a condition of continued employment
Must have a minimum of three (3) years audio and/or video technical work experience in a professional/structured position to include- required:
Complete understanding of any given audio signal path
Ability to troubleshoot both digital and analog audio and visual systems
Concert lighting and sound system set-up and layouts
Computer enhanced display systems
Must have and maintain valid state-issued operator driver's license
Willing to work odd and irregular hours including nights, weekends, and holidays
Willing to travel and participate in training as recommended or required
Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position
Online applications are accepted at For internal employees please submit your Internal Job Posting Form to your property's Human Resources office.

Source: Hospitality Online

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