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Strategy Product Manager
4 weeks ago
Job Description
Do you enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations? Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Client Service & Implementation (CS&I) Onboarding and Servicing Product Line team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Develop a product strategy and product vision that delivers value to customers
- Work with senior executives to develop the strategic vision and roadmap for onboarding, product, and service
- Lead the development of forward-looking recommendations to realize the business's vision
- Drive competitive assessments including peer to peer benchmarking and market disruptors
- Establish and review key strategic priorities, translating them into actionable and measurable plans with clear deliverables
- Lead the development of compelling business cases to support the organization's multi-year planning process
- Support the team in conducting deep dive assessments of current state and future state with subject matter experts
- Identify opportunities and capabilities to create an industry-leading onboarding experience that exceeds client expectations
- Support the team's objective to build a model which supports low-friction/low-effort onboardings across a variety of use cases where speed to onboard meets market demand
- Collaborate with stakeholders and work with cross-functional teams in the assessment of new opportunities and initiatives
- Ensure business cases for new initiatives are aligned with the group's strategy, understand the benefits they would provide, and mitigate risk of subsequent delivery failure
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Innovative mindset
- Exceptional communication skills, both written and verbal, able to present complex concepts effectively
- A highly developed collaborative nature
- A broad thinker who is able to consistently step up to reflect the big picture and drill down into detail to ensure big picture ideas are attainable
- Strong leadership and influencing skills, able to take others on a visionary journey
- Comfortable working with multiple stakeholders
- Proven track record in strategic program development and execution
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Experience in the use of multiple program methodologies - underpinned by industry accepted qualifications such as PMP, Design Thinking, Agile, etc.
- MBA
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
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