Account Manager

2 months ago


Memphis, Tennessee, United States Adams Keegan Inc Full time

Senior Account Manager

Our client is a well-established insurance brokerage firm specializing in employee benefits. They provide exceptional service to clients and foster a collaborative work environment.

As a Senior Account Manager, you will be a key liaison between our clients and our internal teams. Your primary responsibility will be to manage complex employee benefits accounts, ensuring client satisfaction and retention.

Responsibilities

Client Relationship Management:


• Serve as the day-to-day contact for assigned employee benefits accounts.


• Understand client needs, objectives, and challenges.


• Provide proactive support and address inquiries promptly.

Account Maintenance:


• Coordinate renewals, open enrollments, and plan changes.


• Collaborate with carriers and vendors to ensure seamless service delivery.


• Monitor compliance with regulations and industry standards.

Problem Resolution:


• Address client concerns and resolve issues promptly.


• Advocate for clients within the organization.

Sales Support:


• Process applications, payments, and enrollments.


• Assist in proposal development and presentations.

Data Management:


• Maintain accurate records, reports, and documentation.


• Utilize agency management systems effectively.

Qualifications


• Current life and health insurance license in the state of employment.


• 3+ years of experience in insurance brokerage.


• Bachelor's degree preferred.


• Strong understanding of employee benefits.


• Excellent communication and presentation skills.


• Intermediate software experience, including Microsoft Office Suite.

Benefits


• Hybrid Schedule


• Health Insurance


• Paid Time Off


• 401k


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