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Key Account Manager

2 months ago

Mooresville, North Carolina, United States Chervon North America Full time

Chervon is one of the world's largest power tool and lawn and garden equipment manufacturers with a rich history of innovation. Chervon's commitment to build a better world by building better tools is evident in the products we manufacture and our green approach to manufacturing. We focus on hand-held portable power tools, stationary bench tools, laser and electronic equipment and outdoor power equipment. With world-class R&D, manufacturing, design, marketing, sales, and service teams throughout the world, we do it all.
Summary of Responsibilities:
The Key Account Manager is responsible for leadership of a brand and/or significant product lines within the Lowes account portfolio with a primary focus on building long term revenue and profit. They must possess a strong sense of ownership and urgency that drives results and comfortable with making decisions in a fast-paced work environment.
Facilitating effective internal and external communications, coupled with the ability to turn data to actionable insights are key skills required to succeed. This position will be focused on working directly across all areas of the supply chain from product development to the end consumer / user including Merchandising, Branding, Marketing, Store Operations, Supply Chain, Product Development, and Finance as well as a key point of contact for the customer for areas of responsibility.
Key Job Responsibilities:

  • Develops account strategy and executes a tactical plan to drive profitability.
  • Build relationship with customer for long term account sustainability.
  • Analyzes POS, event results and related metrics to evaluate and refine strategies/tactics.
  • Work cross-functionally with global business, brand, and digital marketing teams to develop strategy and plans to support corporate and customer goals.
  • Interfaces directly with Lowes to achieve sales/margin/inventory objectives.
  • Mentor new / entry level associates.

Sales and Account Management

  • Drives profitable growth.
  • Customer relationship management.
  • Responsible for P&L in coordination with supporting functions.
  • Negotiates all programs, promotions to deliver agreed account proformas.
  • Develops and manages brand budget in coordination with global business teams.
  • Creates monthly and annual sales reports in accordance with key performance indicators.
  • Support store and merchandise execution.

Product, Channel and Pricing

  • Places new and existing product through product line reviews, new product launches, etc.
  • Works closely with marketing and product development teams on product offering, pricing, and promotions.
  • Works closely with brand management and product management to maintain a robust and comprehensive product road map for the channel.

Requirements:

  • Bachelor's degree in relevant field
  • 3 - 7 years of experience in retail / big box account management
  • Strong communication and interpersonal skills within all levels of an organization
  • Strong understanding of sales forecasting; financial management; merchandising
  • Excellent business management and developmental skills
  • Position will be located in Mooresville, NC

Competencies:

  • Financial management
  • Leadership
  • Teamwork
  • Strategic thinking
  • Business acumen
  • Data Analysis
  • Personal effectiveness/credibility
  • Communication proficiency
  • Presentation skills
  • Big Box Retail experience
  • Knowledge of the tool and/or outdoor power equipment industries

Travel:
This position requires up to 25% travel; some weekend events; some international.
Work Environment:
Chervon North America operates in a casual and fun environment. We offer a very competitive benefits package including health, dental, vision, short/long-term disability, life insurance, 401(k) and a competitive time off program.
We think Chervon is a great place to work Be part of our new future Better Tools. Better World.