Account Manager
4 weeks ago
Over 40 years of innovation and development, Mizuho OSI is a world-leading manufacturer of highly specialized surgical tables for spine and hip surgeries.
Dare to go further. Care to do more.
TOP REASONS TO JOIN THE MIZUHO OSI TEAM
- Privately held company with a tradition of market leadership and best in class innovation
- Fast paced entrepreneurial culture focused on dramatically improving patient outcomes through personal empowerment
- Emphasis on continuous improvement and celebration of values of R.
- Create innovative solutions designed and manufactured at our HQ in Northern California
The Account Manager is responsible for generating, closing sales, and providing support of Mizuho OSI medical device products and services to hospitals, ambulatory surgery centers, and physicians in a specifically defined geographic territory.
We are looking for you, if you have the ability to:
- Be a strategic business owner
- Bring innovative solutions to change the lives of patients undergoing surgery
- Articulate valued information to all levels within the healthcare facility
- Work in a team environment to provide best in class customer satisfaction
- Gain market knowledge and maintain awareness of procedures, new technologies, and techniques to develop sales approach.
- Develop professional relationships within the healthcare community in assigned territory with physicians, hospital management, procurement, and clinical personnel.
- Proactively identify new business opportunities, maintaining a three (3) year funnel visible in Salesforce, or the applicable technology.
- Negotiate terms of sale including pricing, warranty, and special features with administrative and multi specialty clinical personnel.
- Educate and train customers on Mizuho OSI products.
- Advise customers of equipment for a given need based on technical knowledge of the market procedures and products.
- Utilize the "Trust Triangle" and sales tools throughout the sales process.
- Represent Mizuho OSI products at tradeshows and courses when requested to do so.
- Develop and maintain good relationships with partner roles within the Company.
- Provide Sales coverage for vacant Sales territories when requested to do so.
- Provide training and instruct other Account Managers and members of the department and the company, by passing along skills and information to assist then in their development.
- Uncrate and set up capital equipment sold at customer's facility.
- Maintain a company issued cell phone and portable computer in order to conduct business.
- Complete and submit accurate expense reports to document activity and expenditures in a timely manner according to the Expense Policy.
- Become an independent employee able to analyze problems and formulate plans to overcome challenges and to get work done quickly with a high degree of quality.
- Understand, support and follow the Corporate Vision, Mission & Values Statements.
- Support company goals and objectives.
- Understand, follow and support Mizuho OSI's internal Quality System policies, procedures and work instructions including but not limited to applicable external regulations (21 Code of Federal Regulations Part 820 Quality System Regulations and applicable International Standards).
What you will need to be successful in this role:
- Bachelor's Degree in business administration or related field; three to five years of selling experience in the medical marketplace, device/capital equipment preferred; or equivalent combination of education and experience.
- Excellent customer focus with a high sense of urgency.
- Ability to clearly express oneself verbally in the English language (additional languages also preferred) using good grammar, vocabulary, eye contact, and friendly voice inflection with all employees.
- Neat and professional appearance and outgoing people oriented personality which conveys pride in working for Mizuho OSI and which is demonstrated with a ready smile and a willingness to assist others.
- Excellent computer skills including operating Windows based personal computers, various office equipment and machines, and telephone system.
- Working knowledge of Salesforce or similar CRM is preferred.
- Ability to function calmly in a fast paced environment managing multiple priorities simultaneously.
- Ability to clearly and effectively express oneself through written means, to properly use such technical factors as grammar, punctuation, vocabulary, and correct spelling.
- Ability to effectively make formal and informal product presentations to individuals as well as to large groups, including physicians, RNs, OR staff, Hospital Supply Chain, and Hospital Executives.
- Ability to perform basic arithmetic functions, create and reconcile reports, demonstrate strong analytical skills, and attention to detail.
- To respond sensitively to the needs and feelings of others regardless of position; to accept interpersonal differences, to maintain rapport, and to interact effectively with all levels of employees within the organization.
- To be able to demonstrate an understanding, and the regular use of a time management process, which systematically structures one's own work to provide for effective task performance, territory management, and to plan and prioritize items to meet future demands.
- Ability to establish and accomplish goals independently and to function as a positive and productive team member.
- Knowledge of the Trust Triangle sales process preferred.
- Ability to function in an operating room environment and attend surgical procedures as necessary.
- Must live within 20 miles driving distance of assigned territory.
- Able to provide a valid driver's license and qualify for company's auto insurance policy.
- Ability to travel extensively about 50 – 75% within the U.
- Mechanical aptitude and ability to learn anatomy, physiology and medical terminology.
What you need to be prepared for:
While performing the duties of this job, the employee is regularly required to talk or hear. Routine and frequent travel requires driving and sitting in a car for long periods of time. Air travel is also required on occasion. Walking or standing within the hospital and/or its Operating Room areas is routinely required. Bending, kneeling and stretching may also be required for the operation of capital equipment and for attending surgeries.
The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl to set up or in-service a table.
The employee must regularly lift and/or move up to 50 pounds, frequently push or move up to 150 pounds to uncrate and relocate a table.
Specific vision abilities required by this job include close and far vision, color vision.Job duties are performed in a hospital Operating Room requiring adherence to the hospitals gowning and sterility protocols, using mechanical parts and tables.
The noise level in the work environment is usually low to moderate. Some job duties are performed in a home-of-
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