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Client Services Representative

2 months ago

Malvern, Arkansas, United States Philips Full time
Job TitleClient Services RepresentativeJob Description

Client Account Representative (Malvern, PA)

The role of Client Account Representative is vital as it serves as the primary point of contact for Account Executives, Health Systems, and Clinical Practices, playing a crucial role in ensuring overall account satisfaction.

Your role:

  • Deliver effective support to Account Executives, clinics, and health systems via phone, email, and fax.
  • Address product and process queries and facilitate interaction with operations.
  • Act as the primary contact for designated regions, ensuring timely and accurate responses to all inquiries.
  • Handle enrollment/registration of new practices and staff members.
  • Comfortable working Monday-Friday 9:30am-6:00pm EST.

You're the right fit if:

  • You have a high school diploma; a bachelor's degree is preferred.
  • You've acquired 2+ years of work experience; experience in the medical field or a call center is a plus.
  • Your skills include proficiency with Microsoft Office applications (Outlook/Word/Excel), intermediate computer skills, ability to work across multiple technical platforms simultaneously, strong attention to detail, exceptional time management, and adept at multitasking.
  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
  • You're an excellent communicator (both verbal and written), professional and amiable demeanor, strong team player, adaptable, and flexible in response to change.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

  • Learn more about our business.
  • Discover our rich and exciting history.
  • Learn more about our purpose.
  • Read more about our employee benefits.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Malvern, PA.

#LI-PH1

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.