Healthcare Customer Service Representative
2 weeks ago
Shift:
Varies
Working Hours:
Days, Nights, Weekends, and Holidays
Overview:
This role is essential for ensuring the precise collection and entry of data related to the revenue cycle. The position focuses on enhancing patient satisfaction and maintaining a high standard of productivity that aligns with both performance and quality benchmarks while managing multiple responsibilities.
Key Responsibilities:
1. Accurately collect and input data pertaining to revenue cycle operations.
2. Strive for improved customer satisfaction through effective communication and service.
3. Maintain productivity levels that meet established performance and quality standards.
4. Assist in training new staff members and support the implementation of new processes.
Qualifications:
High school diploma or equivalent is required, along with a minimum of one year of relevant experience. An Associate's or Bachelor's degree in a healthcare-related field is preferred. Proficiency in customer service and computer skills is essential.
Additional Information:
This position will be authorized for 0.08 hours bi-weekly.
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