Mail and Distribution Services Associate

1 week ago


Malvern, Arkansas, United States ESFM Full time
Job Summary

We are seeking a highly organized and detail-oriented Mail and Distribution Services Associate to join our team at ESFM. As a key member of our operations team, you will be responsible for ensuring the efficient processing and delivery of mail and distribution services to our clients.

Key Responsibilities:
  • Process and sort mail and distribution items with high accuracy and attention to detail.
  • Verify and track incoming and outgoing shipments, including courier and accountable items.
  • Coordinate and stage bulk mail items for delivery.
  • Receive, log, and deliver messenger items.
  • Monitor packages for hazardous and suspicious materials.
  • Respond to customer inquiries and requests in a timely and professional manner.
  • Maintain accurate records of customer inquiries and fulfillment of requests.
Requirements:
  • High school diploma or equivalent.
  • Relevant prior customer service experience.
  • Preferred current Dangerous Goods shipping certificate (49 CFR & IATA).
  • Preferred working knowledge of Domestic and International shipping of Dangerous & Non-Dangerous Goods including country specific guidelines.
  • Preferred experience using shipping software required by common shipping carriers (UPS, DHL, FedEx, etc.).
What We Offer:
  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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