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Healthcare Equipment Service Specialist

2 months ago

Malvern, Arkansas, United States Siemens Medical Solutions USA, Inc. Full time

Are you ready to contribute to the advancement of healthcare technology and improve patient care? At Siemens Medical Solutions USA, Inc., we are at the forefront of healthcare innovation, delivering exceptional solutions for medical imaging and diagnostics.

Position Overview: We are seeking a dedicated Customer Service Engineer (Union) to join our team. This role offers a dynamic work environment where you can expand your skills and expertise in servicing medical imaging equipment.

About Us: Our global workforce of over 68,000 professionals operates in more than 70 countries, committed to enhancing healthcare outcomes. We are leaders in the medical technology field, focusing on improving the lives of patients through innovative solutions.

Work Environment: We foster a culture of inclusivity and collaboration, where every team member's contributions are valued. Our work environment encourages creativity and the pursuit of excellence in healthcare.

Key Responsibilities:

  • Provide service and maintenance for imaging equipment in the designated area.
  • Engage directly with clients, ensuring high-quality service and support.
  • Initially focus on the MI Modality, with opportunities for cross-training in other areas.
  • Adapt to varying shifts and on-call requirements as needed.
  • Report directly to the Customer Success Manager.

Qualifications:

  • Technical degree or equivalent experience is required.
  • Strong background in electronics and computer skills.
  • 3-5 years of relevant field service experience is preferred.
  • Excellent communication and customer service skills.
  • Ability to travel within the assigned region and participate in on-call rotations.
  • Valid driver's license and a clean driving record are essential.

Physical Requirements:

  • Ability to lift up to 50 lbs and perform various physical tasks.
  • Capable of working independently and as part of a team.

Compensation: The hourly pay for this position is competitive, reflecting the skills and experience of the candidate.

At Siemens Medical Solutions, we are committed to fostering a diverse and inclusive workplace. We welcome applications from all qualified individuals.

For more information about our company and career opportunities, please visit our careers page.