Account Coordinator

2 months ago

Springfield, Illinois, United States Ascent Global Logistics Full time

About Ascent

Ascent Global Logistics, headquartered in Belleville, Michigan, is a leading global provider of expedited, time-critical logistics solutions and other direct transportation services. The company connects customers to its extensive carrier network, internal ground fleet and airline via its proprietary, digital PEAK freight marketplace, which provides robust carrier capacity and transparent pricing, backed by 24/7/365 logistics experts. Ascent's offerings include air charter and ground expedited solutions as well as truckload, less-than-truckload, global forwarding, brokerage, and managed transportation services. The experienced Ascent team solves customers' most challenging logistics needs by providing industry-leading service and top-tier satisfaction.

Our Guiding Principles

At the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member. We're equally dedicated to going above and beyond for our customers, ensuring this commitment extends beyond our team and brings exceptional value to those we serve. We aim for perfect execution in everything we do and 'play hard' by creating an environment where tasks are performed with a can-do attitude from start to finish. We 'play smart' by delivering on our commitments in an honest, fair and ethical manner. We treat every person with whom we interface with the utmost dignity and respect. We understand that our teammates are our most valuable assets, so we 'play together' by making every effort to provide a professional and enjoyable experience, enabling careers to flourish and personal growth to be achieved.

What You'll Do

The Account Coordinator is responsible for helping to manage our customers' import brokerage and freight forwarding needs, which includes overseeing all operational and account management tasks throughout the lifecycle of an engagement.

  • Demonstrate critical thinking and make key decisions on behalf of our customers throughout the lifecycle of the shipment. Upon receipt of an initial customer request, the Account Manager is responsible for requesting and analyzing various shipping options and making a recommendation to the customer based on price, transit time, routing, and specific customer requirements.
  • Monitor the loading, departure, transit, arrival, and final delivery of the shipment for any issues that may arise. If unforeseen events occur, the Account Manager must problem solve, relying on experience and extensive knowledge of Federal Maritime Commission and U.S. Customs regulations, and partner internally and externally to resolve the issue to our customer's satisfaction.
  • Serve as the direct point of contact with assigned customers to ensure prompt and accurate service to exceed customer expectations.
  • May be required to prepare and execute documents for U.S. Customs and other government agencies to obtain proper release and duty payment.
  • Quote rates by partnering with our internal quote department and utilize critical thinking skills to determine the best routing and carrier options for our customers and the business of Ascent.
  • Ensure billing is accurate and timely.
  • Maintain and help create Company policies related to credit, pricing, account management, and required service deliveries.
  • Act as power of attorney to sign official documents for the Company.
  • Maintain and organize all records for a client's transactional event(s).
  • Stay informed on various legal requirements to maintain compliance under import/export regulations throughout the world.
  • Prepare letters of credit.
  • May make visits to customer locations with the General Manager or the assigned Sales Executive.
  • Other duties as assigned.

What You'll Bring

  • High school diploma or general education degree (GED); or equivalent combination of education and experience.
  • 3-5 years industry experience required.
  • Strong computer skills in Microsoft Windows, Word, Outlook and Excel and ten-key skills.
  • CES or CCS helpful
  • LCB helpful
  • Ability to manage time and work efficiently
  • International logistics-all modes
  • Understanding of customs process
  • Language Skills: Relies on written and verbal communication. Able to read, analyze and interpret financial reports, industry journals and legal documents. Able to respond to verbal and written inquiries or complaints from customers. Able to effectively present information to customers, prospects, top management, and public groups. Communicates internally with all departments at the corporate office, with other terminals, third parties' agencies, customers and prospects.
  • Mathematical Skills: Ability to apply concepts such as percentages, ratios and proportions to practical situations. Ability to calculate figures and amounts such as discounts, rates, area, circumference, and volume.
  • Specific Skills: Must possess a current valid driver's license. Involves a high degree of responsibility for working with, safeguarding and controlling highly restricted information, knowledge or important confidences and criterion-related to research and development of customer data, future plans, policies, business prospects, finances, etc. the release of which could have a detrimental effect and impact on the company's affairs or undermine its competitive position. Must be self-motivated, able to maintain confidentiality, honest, friendly, punctual, and organized, have a positive attitude and be able to work unsupervised.
  • Reasoning Ability: Ability to prioritize multiple tasks and projects. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions in written, oral, diagram or schedule form Prioritize, organize and delegate assignments.

Ascent's Competitive Benefits

  • 401(k) and employer matching
  • Life Insurance
  • Health, Dental, Vision Insurance
  • Short- & Long-Term Disability
  • Paid Time Off (PTO)
  • Employee Assistance Program
  • Paid Parental Leave
  • Employee Wellness Program
  • Paid Holidays
  • Employee Recognition Programs
  • Flexible Spending Account (FSA)
  • Tuition Reimbursement
  • Health Savings Account (HSA)
  • Overtime, Differential & Bonus Pay

Additional Considerations

  • Light physical activity performing non-strenuous daily activities of an administrative nature.

  • Global Account Coordinator

    1 week ago

    Springfield, Illinois, United States BUNN Full time

    The International Account Administrator plays a crucial role in the daily management of customer orders for BUNN's global clientele. This position is tasked with overseeing and maintaining the intricacies of orders received through various channels. The Account Administrator collaborates with clients on product selection, logistics, compliance with...

  • Global Account Coordinator

    2 weeks ago

    Springfield, Illinois, United States BUNN Full time

    The International Account Administrator plays a crucial role in the daily management of customer orders for BUNN's global clientele. This position is tasked with overseeing and maintaining the specifics of orders received through various channels. The Administrator collaborates with clients on product selection, logistics, compliance with global trade...

  • Global Account Coordinator

    2 weeks ago

    Springfield, Illinois, United States BUNN Full time

    The International Account Administrator plays a crucial role in the daily management of customer orders for BUNN's global clientele. This position entails overseeing and upholding the details of orders received through various channels. The Administrator collaborates with clients on product selection, logistics, compliance with international trade...

  • Global Account Coordinator

    1 week ago

    Springfield, Illinois, United States BUNN Full time

    The International Account Administrator plays a crucial role in the daily management of customer orders for BUNN's global clientele. This position entails overseeing and maintaining the specifics of orders received through various channels. The Administrator collaborates with clients on product selection, logistics, compliance with global trade regulations,...

  • Global Account Coordinator

    2 weeks ago

    Springfield, Illinois, United States BUNN Full time

    The International Account Administrator plays a crucial role in the daily management of customer orders for BUNN's global clientele. This position is dedicated to overseeing and maintaining the intricacies of orders received through various channels. The administrator collaborates with clients on product selection, logistics, compliance with international...

  • Global Account Coordinator

    1 week ago

    Springfield, Illinois, United States BUNN Full time

    The International Account Administrator plays a crucial role in the management of customer orders for BUNN's global clientele. This position is tasked with overseeing and maintaining the intricacies of orders received through various channels. The administrator collaborates with clients on product choices, logistics, compliance with international trade...

  • Accountant

    4 weeks ago

    Springfield, Illinois, United States Transportation Security Administration Full time

    This Accountant position is located Direct Reports (DR), Chief Finance Office (CFO), Financial Management Division (FMD), Financial Management Analysis Branch (FMAB), Transportation Security Administration, Department of Homeland Security (DHS).Duties include but are not limited to:Performs and reports all appropriate accounting functions and activities...

  • Accounting Specialist

    2 weeks ago

    Springfield, Illinois, United States State of Illinois Full time

    Agency: State of IllinoisPosition Title: Accountant, Upward MobilitySalary Range: $4,766 - $6,632 monthly (CBA language applies)Job Type: SalariedCounty: SangamonNumber of Openings: 1Plan/BU: RC 062Position Overview: The Accountant role within the State of Illinois is a pivotal position responsible for maintaining the integrity of financial records and...

  • accounting technician

    3 months ago

    Springfield, Illinois, United States Department Of The Army Full time

    Summary THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION.This National Guard position is for a ACCOUNTING TECHNICIAN (TITLE 5), Position Description Number T5151000 and is part of the IL USPFO, National Guard. Duties As a ACCOUNTING TECHNICIAN (TITLE 5), GS-0525-6/7/8 you will:Provide analysis, validation, processing, and correction of financial...

  • Program Coordinator

    2 weeks ago

    Springfield, Illinois, United States Bass Pro Shops Full time

    POSITION OVERVIEW: The Program Coordinator will oversee a variety of initiatives and assignments that bolster the objectives of Bass Pro Shops as well as specific site-related projects. This role will act as a bridge between corporate operations and field teams, providing regular updates on project advancements to supervisors and senior management as...

  • Junior Accounting Services Associate

    2 weeks ago

    Springfield, Illinois, United States FORVIS Full time

    Position Overview: As a Junior Accounting Services Associate within our Healthcare Outsourced Accounting Services division, you will play a crucial role in fostering relationships with our clients. This position provides an exceptional opportunity for career growth and professional development within our expanding organization. To excel in this role, you...

  • Patient Registration Coordinator

    2 weeks ago

    Springfield, Illinois, United States CoxHealth Full time

    Position Overview:As a vital member of our healthcare team, the Patient Registration Coordinator is responsible for managing the initial patient intake process. This includes:Patient Registration: Efficiently handling the registration of patients to ensure a smooth and welcoming experience.Financial Transactions: Collecting payments due and accurately...

  • Healthcare Coordinator

    1 day ago

    Springfield, Illinois, United States Burrell Behavioral Health Full time

    Job SummaryThe Care Coordinator for the Healthcare Home Team plays a vital role in organizing the day-to-day tasks of the Healthcare Homes program. This position involves tracking client activity, submitting reports to the Department of Mental Health, and serving as a resource for the Healthcare Homes team and other clinical teams at Burrell Behavioral...

  • Cannabis Account Sales Manager

    1 week ago

    Springfield, Illinois, United States Grow Op Farms Full time

    Job OverviewPosition SummaryWe are seeking a Sales Account Manager for Grow Op Farms. This role serves as the primary contact for accounts, acting as a bridge between clients and the organization. The manager will assist in vendor education and events, identify key gaps in the market, and pursue selling opportunities to enhance our business growth.Key...

  • Patient Registration Coordinator

    2 weeks ago

    Springfield, Illinois, United States CoxHealth Full time

    Position Overview:As a vital member of our healthcare team, the Patient Registration Coordinator plays a crucial role in ensuring smooth patient interactions and financial transactions.Key Responsibilities:1. Facilitate patient registration processes efficiently.2. Collect and manage payments due from patients.3. Accurately post payments received and...

  • Service Coordinator

    3 days ago

    Springfield, Illinois, United States Crown Power and Equipment Full time

    Job SummaryCrown Power and Equipment is seeking a highly skilled Service Writer to serve as a liaison between our service department and our internal and external customer base. As a Service Writer, you will assist the Service Manager in coordinating daily operations while providing exceptional customer service.Key ResponsibilitiesCustomer Communication:...

  • Junior Accounting Services Associate

    2 weeks ago

    Springfield, Illinois, United States FORVIS Full time

    Position Overview:As a Junior Accounting Services Associate within our Healthcare Outsourced Accounting Services division, you will play a crucial role in fostering relationships with our outsourcing clientele. This position provides an exceptional opportunity for career growth and development within our expanding firm. Success in this role requires a...

  • Patient Services Coordinator

    2 weeks ago

    Springfield, Illinois, United States TAYLORVILLE MEMORIAL HOSPITAL Full time

    Position OverviewThe Patient Services Coordinator plays a vital role in the operational efficiency of the healthcare facility by managing daily business office activities, including billing processes, patient interactions, and appointment scheduling. This position is also responsible for answering incoming calls, assessing patient urgency, and directing...

  • Facilities Office Coordinator

    3 days ago

    Springfield, Illinois, United States Lincoln Land Community College Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant to join our Facilities team at Lincoln Land Community College. As a key member of our team, you will provide administrative support to the Director and assist with various tasks related to facilities management.Key ResponsibilitiesServe as the primary point of contact...

  • Healthcare Accounting Services Associate

    2 weeks ago

    Springfield, Illinois, United States FORVIS Full time

    Position Overview:As a Junior Accounting Services Associate within our Healthcare Outsourced Accounting Services division, you will play a crucial role in fostering relationships with our outsourcing clients. This position provides an excellent opportunity for career growth and professional development within our expanding firm. Success in this role requires...