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Customer Service Representative

2 months ago

Omaha, Nebraska, United States The ONE Group Full time

Job Summary

The Service Assistant plays a vital role in upholding our commitment to delivering exceptional customer experiences at The ONE Group. By assisting the Service team, they ensure high standards of customer service that keep guests returning.

Key Responsibilities:

  • Focus on prioritizing guest satisfaction and delivering top-quality service
  • Work collaboratively with colleagues, manage time effectively, multitask, and have in-depth knowledge of our menu offerings
  • Ensure accurate food delivery and maintain table standards to meet our high standards
  • Clear and reset tables promptly and courteously, providing a seamless dining experience

Job Requirements:

  • Interact warmly with the public and colleagues, fostering a positive and welcoming environment
  • Effectively handle multiple tasks and prioritize responsibilities to meet our high standards
  • Proficient communication skills in English, with the ability to communicate effectively with guests and colleagues
  • Maintain mobility for extended periods with a positive attitude and a focus on delivering exceptional service

Benefits for Full-Time Employees:

  • Comprehensive medical, dental, and vision insurance
  • Life and disability insurance
  • Accident insurance
  • Hospital indemnity insurance
  • Critical illness insurance

Company-wide Benefits:

  • Employee assistance program (EAP)
  • Dependent care benefit
  • Employee dining discounts
  • 401K plan
  • Commuter benefits
  • Paid sick time off

The ONE Group is an equal opportunity employer and participates in E-Verify.