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Aviation Customer Service Agent

2 months ago

Omaha, Nebraska, United States Atlantic Aviation Full time
Job Overview

Are you passionate about the aviation industry and looking for an opportunity to thrive in a dynamic environment? The role of Aviation Front Desk Customer Service Representative at Atlantic Aviation offers a unique chance to engage with esteemed clients and contribute to exceptional service delivery.

Position Summary

As the initial point of contact for visitors at our facility, you will play a crucial role in ensuring a seamless experience for our clientele. Your interactions will span across various corporate flight departments and high-profile individuals, providing you with a diverse and enriching work experience.

Key Responsibilities
  • Deliver outstanding customer service and support to all visitors.
  • Coordinate hotel and catering arrangements for incoming and outgoing flights.
  • Handle customer transactions, including purchases and fuel orders.
  • Collaborate closely with line service teams and pilots to meet all service requirements.
Qualifications

To excel in this role, candidates should possess:

  • Experience in customer service or hospitality.
  • A high school diploma or equivalent.
  • Minimum age of 18 years.
  • A valid driver's license.
  • Basic mathematical skills for transaction processing.

Note: We uphold a drug-free workplace and conduct pre-employment substance testing.