Revenue Operations Director

2 months ago

New York, New York, United States YOOBIC Full time

Who we are...

YOOBIC is an all-in-one Frontline Employee Experience Platform. Our mobile app gives business leaders and frontline teams the performance tools they need to communicate, learn, and work - all in one place. With streamlined communications, mobile learning, and digitized task management, YOOBIC drives operational excellence while drastically improving the frontline employee working experience. 350+ companies around the world including Boots, BurgerFi, Lancôme, Lacoste, Levi's, Logitech, Peloton, Puma, and Vans trust YOOBIC to improve operational consistency and agility, get real-time visibility into multi-location business execution, and improve their customer experience.

In Autumn 2021 we were successful in receiving our Series C funding of $50m from some incredible investors such as Highland Europe, Felix Capital and Insight Partners.

We are a diverse organisation that empowers its employees to achieve their goals and develop themselves along the way. There is a great sense of team at YOOBIC and a real passion for the future of work. You will have the opportunity to quickly make an impact and given the innovative product (which customers love) and our predicted growth trajectory, this is an exciting time to join YOOBIC

To learn more about YOOBIC visit or follow us on LinkedIn


What we need...

We are seeking a highly organized and analytical Revenue Operations Director to join our team and partner with Yoobic's leadership to scale our Revenue function. The role involves managing our Revenue Operations team and resources (a Marketing Operation Manager, a Senior Salesforce Admin + multiple third-party outsourced suppliers), optimizing our sales processes, driving operational excellence and business insights, managing key projects, and helping to improve our systems and data capabilities. In this role you will partner closely with Sales, Marketing, Finance and Customer Success leaders to define and execute key initiatives and deliver results.

This is a full-time position with competitive compensation and benefits packages. If you are a self-starter with a passion for driving operational excellence in a technology business, we encourage you to apply.

What you'll do...

Sales & Marketing Operations:

  • Develop and maintain key processes supporting the sales motions, from demand generation to customer acquisition, retention and renewal.
  • Establish / support an operating cadence to review progress to goals and drive operational excellence, including forecasting and pipeline management.
  • Identify and execute continuous improvement initiatives to drive efficiencies in the sales process and improve sales productivity.
  • Management of third-party supplier relationships including negotiations and project management of build and sprints

Sales Technology:

  • Refine the optimal tech stack strategy for Yoobic, and work with specialist teams to get it implemented.
  • Oversee administration of the Yoobic CRM (Salesforce) including data governance, user management, account assignments, data quality and integrity
  • Ensure we provide high quality tools and automated business processes to Sales and BDR teams for prospecting and deal management

Business Insights:

  • Conduct insightful data analysis across the sales and marketing funnel to identify trends, opportunities, and areas for improvement, and to support leadership decisions.
  • Support the development of key performance indicators and quantitative goals for the go-to-market teams.
  • Design automated dashboards / reports and work with specialist teams to get them implemented.

Business Planning:

  • Support Yoobic's Sales Leadership team in developing business and operational plans,
  • Lead and support key go-to-market initiatives including segmentation models, channel strategies, pricing strategy, etc.

What you have...

  • 7+ years of experience in sales, business and/or marketing operations (or equivalent experience in consulting).
  • Experience of managing a small team and external suppliers essential
  • Proven experience in the B2B software / SaaS industry, including business models, sales and marketing processes.
  • Strong analytical, problem-solving and project management skills.
  • Experience with data visualization techniques and conveying insights from analysis to senior audiences.
  • Experienced in Salesforce as a CRM
  • Proficient in Experience with business intelligence tools such as Tableau, and marketing automation platforms such as HubSpot or Marketo preferred.
  • Excellent communication and collaboration skills.
  • Detail-oriented and highly organized
  • Managing internal and external stakeholders, ability to influence and persuade
  • Ability to work independently and manage multiple projects simultaneously.
  • Superior Excel and Powerpoint skills. Proficiency with Google suite.

The job will be located in London with a flexible work policy of 3 days per week at the office and 2 days of remote work. Our office in London is in Hammersmith.

What we offer...

UK

  • 33 days annual leave (including bank holidays)
  • Scottish Widow Pension scheme
  • Vitality medical coverage - Including primary care, hospital care and additional mental health coverage
  • Simplyhealth cash plan (includes dental and vision coverage)
  • Healthy Mind EAP
  • Short Term and Long Term disability coverage
  • Life Assurance
  • Critical Illness coverage
  • Enhanced parental leave
  • Team events including weekly breakfast, gourmet lunches and lots of social events
  • Weekly free online HIIT sessions + gym discounts
  • Regular training and coaching to make you even better in your role

US

  • Up to $200k total compensation for the right candidate
  • 20 days PTO + 8 public holidays (plus 3 floating holidays to choose from)
  • Medical cover and EAP (Employee Assistance Program)
  • Company covered Life insurance coverage
  • Company covered long term disability coverage
  • An amazing 401k contribution - We contribute even if you don't
  • ADP discounts for a whole host of items (including electronics, Childcare, travel, etc...)
  • Free online HIIT sessions + gym discounts
  • Regular training and coaching to make you even better in your role


We are an equal opportunity employer that values diversity and inclusion. We are committed to equal employment opportunities and we want to ensure that our recruitment process is accessible to everyone. If you have a disability or additional need that requires reasonable accommodations during the process please do not hesitate to let us know. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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