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Executive Director of Retail Operations

2 months ago


New York, New York, United States Trulieve Full time
Job Summary

The Executive Director of Retail Operations will be responsible for overseeing the day-to-day operations of a retail store, ensuring that all aspects of the business are running smoothly and efficiently. This includes managing personnel, inventory, sales, and customer service.

Key Responsibilities
  • Drive Sales and Revenue: Develop and implement strategies to increase sales and revenue, while maintaining a high level of customer satisfaction.
  • Manage Store Operations: Oversee the daily operations of the store, including inventory management, customer service, and employee management.
  • Lead and Develop Team Members: Recruit, train, and develop a team of sales associates and management staff to ensure that they have the skills and knowledge needed to succeed in their roles.
  • Ensure Compliance: Ensure that all store operations are in compliance with company policies, procedures, and regulatory requirements.
  • Analyze and Interpret Data: Analyze sales data and customer feedback to identify trends and areas for improvement, and make recommendations to management.
Requirements
  • Education: Bachelor's degree in Business Administration or related field.
  • Experience: 4+ years of retail management experience, preferably in a cannabis industry.
  • Skills: Strong leadership and communication skills, ability to analyze data and make recommendations, and experience with inventory management and customer service.