Manager, Inside Sales

2 months ago


San Antonio, Texas, United States Grainger Businesses Full time

Work Location Type: Onsite

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-CertifiedTM company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Position Details:

A Manager of Inside Sales will lead 12 sellers to exceed revenue and profitability goals by growing targeted customers and acquiring new customers applying the sales management process. You will report to the Regional Sales Vice President, Inside Sales.

You Will:

  • Build coaching plans that focus on: people, process and activity (drives focus, results through others, delivers according to timelines)
  • Observe and coach to the production of the driver metrics, value proposition and medium customer offers.
  • Understand market conditions, their assigned customer segment, competition, environment and customer needs.
  • Focus on territory planning including making recommendations to move customers to a different coverage model or seller.
  • Coach and Teach – Quickly uncover seller strengths and gaps and coach to those areas. Coach to the Medium Customer sales process and value proposition. Analyze territory and assist IS's with successful plan to prioritize and grow within territory.

You Have:

  • Minimum of 5 years sales experience in B2B solution-based selling environment focused on revenue attainment and goal orientation.
  • Have a history of experience leading teams
  • In the moment coaching and formalized structured development
  • Financial experience with history of ability to forecast, manage pipeline, recognize trends, advancing concerns
  • Lead teams to exceed financial targets and activity metrics
  • Use data and market insights to plan
  • High School Diploma or GED
  • Travel is minimal for this role and estimated less than 10%

Rewards and Benefits:

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger

  • Medical, dental, vision, and life insurance plans
  • Paid time off (PTO) and 6 company holidays per year
  • Automatic 6% 401(k) company contribution each pay period
  • Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
  • A comprehensive set of emotional, financial, physical and social wellbeing programs

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.


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