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Program Assistant
2 months ago
This Program Assistant position is located in the Management & Logistics Section (MLS) Management & Logistics Branch (MLB) Operations Management Division (OMD), Transportation Security Administration (TSA), Department of Homeland Security (DHS).
Duties include but are not limited to:
Supports the OMD Logistics Accountable Property program by assisting Property Custodians with annual inventories and day to day issuance, collection, recording and excessing of accountable property.
Provides direct fleet support by corresponding with LE/FAMS fleet custodians at all field locations and the GSA-Field Service Representative assigned to LE/FAMS.
May assist with movement and reallocation of vehicles from various locations within the NCR.Receives facility inquiries and initiates Facility Service Requests with TSA's Facilities and Infrastructure Branch and follows each request through to completion.
Assists with updating floor map files and enters employee seating information into the Real Estate Management System, (REMS).Corresponds with TSA Physical Security related to PIV suite and office access requests and assist all LE/FAM divisions with submission of visitor and PIV badging requests.
Serves as a back-up P-Card holder to our primary P-Card holder. Assists with departmental micro-purchases and ensures budgetary thresholds are met before initiating purchases. May assist Approving Officials with the monthly reconciliation of all OMD card holder purchases.Serves as an IT POC and provides and receives direction from TSA- IT End User Services (IT EUS) related to IT equipment and servicing.
This includes items such as laptops and associated peripherals, obtaining VOIP phones and providing employee data to IT EUS for proper programming of such devices.
Will move IT equipment when needed and track such movements to ensure that Property Custodians are notified.Maintains numerous databases such as the OMD Emergency Call Tree, LE/FAMS Master Phone Roster, travel logs and fleet related logs.
Serves as the primary POC for workspace reservations (iReserve) system. Maintains email distribution lists and Alert Warning System (AWS) entries as needed.Coordinates the LE/FAMS daily mail deliveries with the TSA Mailroom and corresponds with the Consolidated Remote Delivery Site (CRDS) to resolve irregularities and provide information to mail recipients when needed.
Performs other duties as assigned.The major duties described above reflect the full performance level of this position.
Typically, the lower pay band (E Band) performs the same duties but will receive more guidance and training; and/or projects/work assignments may be less complex.
