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Digital Solutions Delivery Manager

2 months ago


Phoenix, Arizona, United States Western Alliance Bank Full time

About the Role:

We are seeking a highly skilled Digital Solutions Delivery Manager to join our team at Western Alliance Bank. As a key member of our digital solutions team, you will be responsible for leading the delivery of digital solutions that meet the needs of our customers and stakeholders.

Key Responsibilities:

  • Lead the planning, coordination, and delivery of digital solutions projects, ensuring timely and within-budget delivery.
  • Collaborate with cross-functional teams, including business stakeholders, technology teams, and vendors, to ensure alignment and effective communication.
  • Develop and maintain technical documentation, standards, and processes to ensure consistency and quality in digital solutions delivery.
  • Manage and prioritize multiple projects and tasks, ensuring effective resource allocation and utilization.
  • Identify and mitigate risks, and develop contingency plans to ensure successful project delivery.
  • Develop and maintain relationships with key stakeholders, including business leaders, technology teams, and vendors.

Requirements:

  • Bachelor's degree or relevant equivalent experience.
  • 8-10 years' experience delivering operational or technical capabilities as a service to an organization, working with internal and external stakeholders.
  • 8-10 years leading people and developing expertise to manage a scaling environment, working to develop opportunities for people from within the organization and growing a team to be a leading contributor to our future success.
  • Strong strategic and critical thinking skills, as well as communication and collaboration skills.
  • Prior track record in building software development teams.
  • Ability to innovate, think creatively, and explore new ideas and approaches.
  • Demonstrated history of managing software development teams delivering digital banking solutions.
  • Strong knowledge of SaaS and COTS application implementation and integration.
  • Fundamental knowledge of technical architecture to deliver a resilient processing environment.

What We Offer:

We offer a competitive salary, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, employee volunteer program, and a wellness program. You'll also have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career