Administrative Coordinator-TSG

3 weeks ago

Roanoke, Virginia, United States Carilion Clinic Full time
Carilion Clinic

How You'll Help Transform Healthcare:

The Carilion Clinic Technology Services Group (TSG) is seeking a driven, detail-oriented individual to serve as an Administrative Coordinator providing administrative, scheduling, and customer service support to half a dozen TSG leaders. An ideal candidate would have advanced secretarial skills, including excellent communication and organizational skills, advanced computer skills with knowledge of a variety of software programs, including Microsoft Word, Excel, PowerPoint, Outlook, OneNote and Teams, ability to create and maintain spreadsheets and other data collection tools, and ability to create presentations.

The Administrative Coordinator provides administrative, scheduling, and customer service support to the Department, administrative staff, QM and clinical staff, to assure quality, efficient and cost effective services.

The job duties of the Administrative Coordinator include, but are not limited to, the following:

  • Serves as a resource for Senior Director, Unit Directors, Manager, QM and ED Educators. Provides direction, answers questions and resolves concerns, making appropriate recommendations for resources and contacts as needed.
  • Facilitates payroll processes for clinical staff using KRONOS. Tracks clinical staff vacation time and enters hours into time/attendance system. Ensure accuracy of data and collaborates with system payroll representatives.
  • Collaborates with Educators and management to facilitate licensed clinical staff licensure and regulatory compliance.
  • Maintains databases and files, and effectively communicates with Senior Director, management team, Educators, and QM.
  • Participates in project management activities as assigned, including provision of clerical duties or higher level involvement such as coordination of processes or events. May coordinate meeting rooms, catering, information, invitations, and appointments for events.
  • Provides technical support. Utilizes computer skills to create and maintain databases, spreadsheet files, PowerPoint presentations, QM data, and graphs, ensuring accuracy, production and distribution. Collaborates with the data analyst on specialized projects to meet project deadlines.
  • Composes and/or types correspondence. Provides support for production of a variety of written materials including agendas, minutes, and reports. Prepares monthly reports and assists in maintenance of physician contracts. Keeps files and reports in a confidential manner.
  • Possess excellent customer service and communication skills to work in a highly dynamic environment.
What We Require:


Education: Associate degree or equivalent combination of education or equivalent 4 years of experience required.

Experience: Two years experience in data collection and analysis and/or advanced secretarial support required. Experience in emergency services or physician practice setting preferred.

Other Minimum Qualifications: Advanced computer skills with knowledge of a variety of software programs, including Microsoft word, Excel, Access, word processing, spreadsheets and presentation or database software. Excellent communications and organizational skills required.

About Carilion


This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.


Requisition Number:
Employment Status: Full time
Location: Technology Services Group
Shift: Day
Shift Details: Monday-Friday, 8 am-4:30 pm
Recruiter: MARK A MISKOVIC
Recruiter Phone:
Recruiter Email:
For more information, contact the HR Service Center at

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.



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