Content Marketing Manager

3 weeks ago


San Francisco, California, United States Talkdesk Full time

At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits, and minimizing our global footprint. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences.

We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #8 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

At Talkdesk, we embrace FAST, our fundamental operating principles that define who we are as an organization. These principles drive us to make the impossible possible. FAST: Focus + Accountability + Speed = Talkdesker.

  • Focus: Focus time, energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others.
  • Accountability: Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures.
  • Speed: Execute with agility and urgency. Act promptly, decisively, and without delay. Make good and timely decisions that keep the organization moving forward.
  • Talkdesker: YOU

We are seeking a skilled Content Marketing Manager to spearhead our growth marketing efforts through captivating content creation, leveraging advanced AI tools where applicable. The ideal candidate will possess a passion for crafting engaging content tailored to our target audience, with a deep understanding of B2B marketing strategies. This role will involve creating a variety of content formats, including landing pages, emails, thought leadership pieces, and SEO support, with the ability to utilize AI technologies for content optimization.

Responsibilities:

  • Develop and execute a comprehensive content strategy aligned with our growth marketing objectives, integrating AI-driven content creation tools where appropriate
  • Create high-quality content across various channels, including website landing pages, email campaigns, blog posts, whitepapers, case studies, and social media, leveraging AI to scale content production while maintaining quality
  • Collaborate closely with the marketing team to ensure consistency and alignment across all initiatives
  • Conduct in-depth research on industry trends, customer needs, and competitor activity to inform content development
  • Utilize available tools and resources, including AI-driven data analysis, to optimize content for SEO and enhance organic search rankings
  • Measure and analyze the performance of content initiatives, leveraging insights to refine strategies and maximize ROI
  • Stay abreast of best practices and emerging trends in content marketing, continuously seeking opportunities for innovation and improvement

Requirements:

  • Bachelor's degree in Marketing, Communications, Journalism, or related field
  • Proven experience in content marketing, preferably within a B2B software or technology company
  • Exceptional writing and editing skills, with a keen eye for detail and a strong command of grammar and style
  • Demonstrated ability to create compelling, audience-focused content that drives engagement and conversion
  • Familiarity with SEO principles and best practices
  • Experience or willingness to learn how to utilize AI tools for content creation and optimization
  • Strong analytical skills, with the ability to interpret data and metrics to inform content strategy
  • Excellent project management and organizational skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment
  • Creative thinker with a strategic mindset, capable of generating innovative content ideas aligned with business objectives
  • Collaborative team player with excellent communication and interpersonal skills

Work Environment and Physical Requirements:

Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)

The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.



  • San Francisco, California, United States Productboard Full time

    We are searching for a skilled Content Marketing Manager to take charge of our content strategy and implementation. This position is crucial for boosting brand recognition, establishing thought leadership, and enhancing customer engagement through compelling and high-quality content. The perfect candidate should be a creative storyteller with a profound...


  • San Francisco, California, United States Seam Full time

    As a Content Marketing Manager at Seam, you will be instrumental in producing and promoting high-quality technical content that elevates our brand's presence.You'll be producing a mix of written and media content, including in-depth articles, product announcements, case studies, newsletters, customer testimonials, product reviews, and videos. Your content...


  • San Francisco, California, United States Unity Technologies Full time

    About the RoleWe are seeking a highly skilled Senior Content Marketing Manager to join our team at Unity Technologies. As a key member of our marketing organization, you will play a critical role in developing and executing a comprehensive content marketing strategy that drives awareness, engagement, and conversion for our industry-leading platform.Key...


  • San Francisco, California, United States Unity Technologies Full time

    About the RoleWe are seeking a highly skilled Senior Content Marketing Manager to join our team at Unity Technologies. As a key member of our marketing organization, you will play a critical role in driving global marketing and sales efforts by developing a rich pipeline of high-quality content that showcases the value of Unity Industry.Key...


  • San Francisco, California, United States EvenUp Full time

    About the RoleWe are seeking a highly skilled Content Marketing Manager to join our growing Marketing team at EvenUp. As a key member of our team, you will be responsible for developing and executing a comprehensive content marketing strategy that aligns with our business objectives.Key ResponsibilitiesContent Creation: Develop and produce high-quality...


  • San Francisco, California, United States Karat Financial Full time

    Your favorite digital creators—the ones you follow every day on YouTube, Instagram, TikTok or Twitch—aren't just extraordinarily talented personalities and community builders.As an early Marketing team member, the Content Marketing Lead will manage our Creatives and Social Media team and report directly to Eric Wei (Co-Founder).You will be responsible...


  • San Francisco, California, United States Anywhere Real Estate Full time

    Who we are Cartus is leaning into its essence, Where Mobility Meets Agility. As an industry leader, we deliver the full spectrum of global talent mobility and corporate relocation solutions to organizations of all sizes across the world. These include more than a third of Fortune 100 companies as well as hundreds of clients with small-to-midsize programs....


  • San Francisco, California, United States BruntWork Full time

    BruntWork | Part time: less than 35 paid hours per weekWork Timezone - Must be a City eg London, San Francisco, CaliforniaRemote JobTestTrack General TestIndustry OtherPosition OverviewThis role is fully remote.Schedule:Part-time commitment20 hours weekly or 4 hours dailyMonday to FridayFlexible hours between 9:00 AM - 6:00 PM San Francisco (12:00 AM to 9:00...


  • San Francisco, California, United States BruntWork Full time

    BruntWork | Part time: less than 35 paid hours per weekWork Timezone - Must be a City eg London, San Francisco, CaliforniaRemote JobTestTrack General TestIndustry OtherPosition OverviewThis role is designed for a remote setting.Schedule:Part-time commitment20 hours weekly or 4 hours dailyMonday to FridayFlexible hours between 9:00 AM - 6:00 PM San Francisco...


  • San Francisco, California, United States Forge Global, Inc. Full time

    About Forge Global, Inc.:At Forge, we recognize that our workforce is our most valuable resource. As pioneers in the technology sector of private markets, our ambition is to create a more prosperous future for all. We embody this ambition through our core principles of courage, humility, and responsibility. We witness the impact of our vision daily,...


  • San Francisco, California, United States Adyen Full time

    Adyen stands at the forefront of global financial technology, offering an array of payment solutions, data analytics, and financial services to renowned brands such as Meta, Uber, H&M, and Microsoft.Our ambition drives us, creating an environment where individuals can take charge of their careers and thrive.We are a collaborative team of driven...


  • San Francisco, California, United States Forge Global, Inc. Full time

    About the RoleForge Global, Inc. is seeking a highly skilled and experienced Director of Content Marketing and Strategy to join our team. As a key member of our marketing department, you will be responsible for developing and executing a comprehensive content strategy that drives business growth and engagement with our target audience.Key...


  • San Francisco, California, United States Faire Full time

    About FaireFaire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite...

  • Marketing Lead

    2 days ago


    San Francisco, California, United States Marq Vision Inc. Full time

    About MarqVision Inc.MarqVision Inc. is a B2B software-as-a-service (SaaS) startup that protects human creativity and innovation in a digital world. We offer an AI-powered intellectual property (IP) protection platform that helps brands automatically detect and remove counterfeits from global online marketplaces and social media platforms.Our MissionWe are...


  • San Francisco, California, United States Succinct Full time

    About the RoleIn this position, you will collaborate closely with our founders, business development, and engineering team to develop content for all of our distribution channels. You will assist in refining the messaging and positioning for Succinct's market-leading zkVM, SP1, and create compelling content that showcases its capabilities and impact. You...


  • San Francisco, California, United States Pump Full time

    Pump is seeking a seasoned Content Marketing Lead to spearhead our brand's growth narrative. As a key member of our dynamic team, you will be responsible for crafting and executing marketing strategies that elevate our presence in the market.Key Responsibilities:Develop and implement comprehensive marketing plans that drive business growth and brand...

  • Content Marketing Lead

    2 months ago


    San Francisco, California, United States Pump Full time

    is on the lookout for a Content Marketing Lead to drive our brand forward. Join us in crafting strategies that boost our reach and make Pump a household name. This role is your chance to shape our growth story and be a vital part of our dynamic team.Responsibilities:Develop and execute marketing strategies that propel 's presence.Develop compelling content...


  • San Francisco, California, United States Agtonomy Full time

    About UsAgtonomy is a pioneering company that develops advanced automation and AI solutions to transform agriculture and beyond. Our TeleFarmer platform addresses labor-intensive needs with automation, turning conventional equipment into autonomous machines.We partner with leading manufacturers to integrate smart technology into tractors and other machinery,...


  • San Francisco, California, United States Mochi Health Full time

    Position OverviewMochi Health is redefining the healthcare experience, aiming to simplify the often complex and frustrating journey of patient care. As a pioneering telehealth clinic focused on obesity management, we are dedicated to providing accessible and affordable solutions for weight management. Our team, led by the innovative Dr. Myra Ahmad, is...


  • San Francisco, California, United States Agtonomy Full time

    About UsAgtonomy is a pioneering technology company that develops advanced automation solutions to transform agriculture and beyond. Our TeleFarmer platform addresses labor-intensive needs with automation, turning conventional equipment into autonomous machines.We partner with leading manufacturers to integrate smart technology into tractors and other...