Helpdesk Support Specialist

2 months ago


Santa Fe, New Mexico, United States TEKsystems Full time

Description:

Client seeking helpdesk support. Will have to go on-site to Santa Fe, NM for day one to pick up and set up hardware.

Providing application support for one of their most high-traffic web-based applications (STARS).
-Note: This work will be trained, experience in application support is a plus but not a requirement
Candidate will be provided with an application manual to become accustomed with the application, like a white page document. This application houses over 27 templates that are submitted through the platform and gathers information from multiple sources.
The types of calls/tasks this person may do to support this role include but are not limited to:
-Reporting questions – validating if all information on a template is completed / investigating why information wasn't pulled based on data entry on a form
-They'll learn the types of data the system can and cannot access to answer question
-Field user calls about the application/it's functions
-Help End-users navigate different domains in the application

Skills:

Help desk, Active directory, Support, Hardware, Troubleshooting, Windows, Customer service

Top Skills Details:

Help desk,Active directory,Support,Hardware,Troubleshooting,Windows,Customer service

Additional Skills & Qualifications:

-This person will have a direct supervisor helping them and training them on the system
-Candidate must be someone wanting to learn and who is intellectually curious. This will be very important for the application support role, as they want someone who is interested in learning their system to support their users.
-need a reliable candidate that will be available and willing to learn and ask questions, if needed to advance their work and help end-users.

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



  • Santa Fe, New Mexico, United States TEKsystems Full time

    Description:Client seeking helpdesk support. Will have to go on-site to Santa Fe, NM for day one to pick up and set up hardware.Providing application support for one of their most high-traffic web-based applications (STARS). -Note: This work will be trained, experience in application support is a plus but not a requirementThe candidate will be provided with...


  • Santa Fe, New Mexico, United States Santa Fe Recovery Center Full time

    Job TypeFull-timePosition OverviewSanta Fe Recovery Center is a prominent organization dedicated to providing comprehensive treatment and educational services for individuals facing substance use disorders and mental health challenges. We are seeking a full-time Client Support Specialist to join our team, focusing on our Minority Aids Initiative Grant. We...


  • Santa Fe, New Mexico, United States HME Specialists LLC Full time

    Job OverviewAre you seeking a rewarding career where you can positively impact the lives of others? HME Specialists LLC, New Mexico's premier local provider of medical equipment and supplies, is looking for dedicated individuals to enhance our customer service team.Company Overview: HME Specialists is a fast-growing organization that values a supportive work...


  • Santa Fe, New Mexico, United States Bureau of Indian Education Full time

    POSITION TITLE & GRADE: Educational Support Specialist, CY POSITION INFORMATION: Full time, School Year Salary Range $21.72 to $30.86, Per Hour LOCATION: San Ildefonso Day School, Santa Fe, NM SUMMARY OF DUTIES: The Educational Support Specialist is responsible for fostering a secure and encouraging learning atmosphere that promotes the...


  • Santa Fe, New Mexico, United States Christus Health Full time

    Job Title: Administrative Support SpecialistCompany: Christus HealthJob Summary:We are seeking a highly skilled Administrative Support Specialist to join our team at Christus Health. As a key member of our nursing administration team, you will provide administrative support to our patient care directors, ensuring the smooth operation of our healthcare...


  • Santa Fe, New Mexico, United States Christus Health Full time

    POSITION SUMMARY: The Healthcare Support Specialist is tasked with warmly welcoming patients both via telephone and in-person at the clinic. This role involves the registration and interviewing of patients to gather precise demographic and financial details while coordinating appointment schedules. Additional duties may encompass returning patient messages,...


  • Santa Fe, New Mexico, United States Santa Fe Public Schools Full time

    Position Overview:As an Educational Support Specialist, you will assist educators in monitoring and analyzing student performance data through effective instructional methods and best practices as outlined in the Strengthening Quality Schools (SQS) framework. Your role is crucial in enhancing student success, particularly for those in their first year of...


  • Santa Fe, New Mexico, United States Jobot Full time

    Position Overview:We are currently seeking a skilled Legal Support Specialist to provide essential assistance in a dynamic legal environment. This role is crucial for ensuring the smooth operation of legal processes and supporting our attorneys in various capacities.Key Responsibilities:1. Facilitate trial preparation by organizing evidence, coordinating...


  • Santa Fe, New Mexico, United States ATA Services Inc Full time

    Company Overview: ATA Services, Inc. is a reputable organization dedicated to providing exceptional customer service and administrative support.Position Summary: We are currently looking for an Office Support Specialist to join our team. This role involves a variety of administrative tasks aimed at ensuring smooth operations within our office environment.Key...


  • Santa Fe, New Mexico, United States Kingston Healthcare Full time

    Position OverviewWelcome!If you are seeking a fulfilling role in a vibrant community, Kingston Healthcare is the place for you. We are dedicated to delivering exceptional care while ensuring our staff enjoy a rich and rewarding life outside of work.What We Offer:A competitive salary that reflects your experience.Comprehensive medical, dental, and vision...


  • Santa Fe, New Mexico, United States Jobot Full time

    Law Firm - Contract Role - Legal Support Experience Required This position is hosted by Jobot Consulting. About the Role: We are in search of a skilled legal support professional who possesses a keen eye for detail, exceptional organizational abilities, and a solid grasp of the legal framework. As a Legal Support Specialist, you will be instrumental in...


  • Santa Fe, New Mexico, United States Santa Fe Public Schools Full time

    Position Overview The Childhood Education Support Specialist plays a vital role in fostering a nurturing and supportive environment for young learners. This position involves collaborating closely with the Early Childhood Educator and providing assistance to certified educational staff in their daily responsibilities. Key Responsibilities Assist in the...


  • Santa Fe, New Mexico, United States Kingston Healthcare Full time

    Position OverviewWelcome!If you are seeking a fulfilling role that combines stunning surroundings with a rich tapestry of cultures, consider joining Kingston Healthcare. We are dedicated to delivering exceptional care while ensuring our team members enjoy a vibrant life outside of work.What We Offer:A competitive salary reflecting your...


  • Santa Fe, New Mexico, United States IQVIA Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at IQVIA. As a Technical Support Specialist, you will provide technical support and troubleshooting for the Optos retinal scanning medical device, Windows operating systems, and network issues.Key Responsibilities:Manage and respond to customer inquiries concerning the...


  • Santa Fe, New Mexico, United States Casa Real Center - Santa Fe, NM Full time

    Casa Real Center is currently seeking a dedicated Community Support Specialist to join our team. This full-time position plays a crucial role in assisting our social services team by delivering essential administrative support throughout the patient journey, from admission to discharge. Work Schedule: Day shift, Monday through Friday. Experience: A minimum...


  • Santa Fe, New Mexico, United States ATA Services Full time

    ATA Services is currently looking for dedicated Administrative Support Specialists to assist with a temporary assignment focused on enhancing childcare assistance processing.Compensation: $17.00 per hourWork Schedule: Monday – Friday; 8 am – 5 pmPosition Overview:The primary goal of this role is to streamline the processing of childcare assistance...


  • Santa Fe, New Mexico, United States National Experienced Workforce Solutions Full time

    Position Title: Administrative Support SpecialistID: NPSNTIRLocation: RemoteProgram: National Park ServiceCompensation: $50.22 per hourWeekly Commitment: 10 hoursEligibility: Minimum Age 55This role is integral to the National Trails office of the National Park Service, providing essential administrative support that can be performed remotely. The position...


  • Santa Fe, New Mexico, United States National Experienced Workforce Solutions Full time

    Position Title: Administrative Support SpecialistID: NPSNTIRLocation: RemoteProgram: National Park ServiceCompensation: $50.22 per hourWeekly Commitment: 10 hoursMinimum Age Requirement: 55This role is integral to the National Trails office within the National Park Service, allowing for remote work arrangements. The National Park Service Experienced Services...


  • Santa Fe, New Mexico, United States National Experienced Workforce Solutions Full time

    Position Title: Administrative Support SpecialistID: NPSNTIRLocation: RemoteProgram: National Park ServiceHourly Wage: $50.22Weekly Hours: 10Minimum Age Requirement: 55This role provides essential support to the National Trails office of the National Park Service and is designed to be performed remotely. The National Park Service Experienced Services Program...


  • Santa Fe, New Mexico, United States Zydeco Full time

    Job Title: Property Management Support SpecialistProfessional Qualifications:A good sense of humor is essentialHigh school diploma is mandatory; a bachelor's degree or certification in real estate or construction management is advantageousAt least 2 years of experience in a property management support roleHands-on experience in property management...