Inside Sales Client Manager
2 months ago
Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.
Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team.
Grow Your Career with NTT DATA
The Lead Inside Sales Client Manager is a transactional role that is focused on current clients with the opportunity to engage through programmatic use cases and digital channels to acquire their technology needs. These employees mine for new sales opportunities within an assigned account list. The Lead Inside Sales Client Manager uses a proactive and systematic approach to working through the assigned account list. This is done by leveraging NTT (Ltd)'s tools and methodologies to understand the client's implicit and explicit needs.What you'll be doing
Key Roles and Responsibilities:
- Manage and grow relationships and drive expansion and renewals across all solutions (foundational solutions primary) within assigned accounts.
- Minimize churn and maximize retention in assigned accounts.
- Drive client satisfaction throughout the entire lifecycle of the clients' buying process.
- Generate demand by assisting clients to identify current needs, and then effectively articulate how NTT's can add value through our services and solutions.
- Use NTT's sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecasts.
- Present new and additional offerings to clients.
- Communicate quotes, provide supportive sales documentation and obtain a sales order where there is an opportunity to close a sale.
- Build relationships with clients and display an interest in and knowledge of the client environment.
- Identify opportunities for up-selling of solutions and services and display superior telephone etiquette.
- Identify sales opportunities by managing and growing revenue and expansion across solutions areas in the assigned accounts in segment 4.
- Comply with and adhere to pre-identified governance and compliance standards as outlined by NTT(Ltd) and escalate identified problems for investigation and resolution.
- Adhere to Finance standards and procedures to reduce costs and report associated risk.
Knowledge, Skills and Attributes:
- Sales business acumen - The skills supporting successful selling through organisational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on NTT Ltd.'s business requirements. Developing the skills to understand your client's business (including commercial and financial aspects) in order to bring value to them from NTT's portfolio of services.
- Sales client engagement and management - The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require a detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know your client, building effective and lasting relationships with them, and being seen as a trusted advisor.
- Sales solution skills - The knowledge of NTT Ltd.'s offerings, client applications, use cases, and market trends and the skill to apply them to the individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link NTT Ltd offerings, including high-value services to a specific client and prospect needs and outcomes.
- Sales pursuit - The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.
Academic Qualifications and Certifications:
- Relevant Degree
Required Experience:
- Significant demonstrated experience in a similar role in a similar environment
- Significant sales and client engagement experience
- Significant demonstrated experience negotiating with clients and vendor
- Significant demonstrated experience analyzing commercial information
Workplace type:
Remote WorkingEqual Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today
-
Inside Sales Client Manager
4 weeks ago
Plano, Texas, United States NTT Full timeContinue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.Your career here...
-
Inside Sales Representative
1 week ago
Plano, Texas, United States Advisors DFW Full timeInside Sales RepresentativeWe're seeking a highly motivated and career-driven individual to join our team as an Inside Sales Representative. This is a unique opportunity to work with America's self-employed small business owners and individuals, helping them access innovative and affordable benefit solutions.Work directly with self-employed small business...
-
Inside Sales Representative
11 hours ago
Plano, Texas, United States Deluxe Full timeAbout DeluxeDeluxe is a leading provider of technology-enabled solutions for enterprises, small businesses, and financial institutions. Our mission is to help customers manage and grow their businesses through a range of innovative products and services.Job SummaryWe are seeking a highly motivated and results-driven Inside Sales Representative to join our...
-
Inside Sales Representative
2 days ago
Plano, Texas, United States Deluxe Full timeAbout DeluxeDeluxe is a leading provider of technology-enabled solutions for enterprises, small businesses, and financial institutions. Our mission is to help customers manage and grow their businesses through a range of innovative products and services.Job SummaryWe are seeking a highly motivated and results-driven Inside Sales Representative to join our...
-
Inside Sales Specialist
2 weeks ago
Plano, Texas, United States GEODIS Logistics LLC Full timePosition Overview:The Inside Sales Specialist is dedicated to driving sales through proactive engagement, including lead generation, outreach, and client relationship management to enhance the overall sales performance of GEODIS Logistics LLC.Team Environment:At GEODIS, we are committed to not only facilitating the movement of goods but also fostering the...
-
Inside Account Manager
5 days ago
Plano, Texas, United States AWC Full timeAbout the RoleWe are seeking a highly motivated and results-driven Inside Account Manager to join our team at AWC. As an Inside Account Manager, you will play a critical role in driving sales growth and building strong relationships with our customers.Key ResponsibilitiesBuild and Develop Customer Relationships: Establish and maintain strong relationships...
-
Client Acquisition Executive
5 days ago
Plano, Texas, United States NTT America Solutions, Inc. Full timeAbout the RoleWe are seeking a highly skilled and experienced Inside Sales Client Manager to join our team at NTT America Solutions, Inc. This is a challenging and rewarding role that requires a strong understanding of sales and client engagement principles.Key ResponsibilitiesManage and grow relationships with existing clients to drive expansion and...
-
Client Relationship Manager
2 weeks ago
Plano, Texas, United States Stewart Systems Baking LLC Full timeJob OverviewPosition Summary: The Sales Account Manager is responsible for overseeing sales initiatives both domestically and internationally. This role focuses on cultivating new business opportunities and enhancing the company’s customer base.Key Responsibilities:Manage sales operations on a national and global scale.Identify and develop new business...
-
Inside Systems Engineer
2 days ago
Plano, Texas, United States Palo Alto Networks Full timeAbout the RoleWe are seeking a highly skilled Inside Systems Engineer to join our team at Palo Alto Networks. As a critical member of our team, you will serve as a trusted technical advisor to potential clients, overseeing crucial phases of the sales process, and showcasing our product portfolio to customers and partners.Key ResponsibilitiesTechnical...
-
Client Support Specialist
2 weeks ago
Plano, Texas, United States DB Roberts Full timeJob Title: Customer Service RepresentativeLocation: Plano, TXDB Roberts Co. is a distinguished organization focused on fastener distribution, dedicated to delivering effective solutions for fastener applications in sectors such as Sheet Metal Fabrication, Metalworking, and Industrial Electronics. Our commitment to Exceptional Customer Service and a Drive for...
-
Business Relationship Manager II
2 weeks ago
Plano, Texas, United States Capital One Financial Corp Full timePosition Overview:As a pivotal member of our team, you will be accountable for managing client relationships, ensuring retention, and enhancing the value of your designated portfolio. Your role will also involve the acquisition of new clients through various channels including assigned leads and strategic sales initiatives.Key Responsibilities:- Develop and...
-
Senior Client Account Manager
1 week ago
Plano, Texas, United States The Cigna Group Full timeAbout the Role:The Cigna Group is seeking a highly skilled and experienced Senior Client Account Manager to join our team. As a key member of our Client Services department, you will be responsible for providing exceptional service to our clients and brokers, ensuring their needs are met and exceeded.Key Responsibilities: Serve as the primary point of...
-
Business Relationship Manager II
1 week ago
Plano, Texas, United States Capital One Financial Corp Full timePosition Overview:As a key player in our organization, you will be responsible for managing client relationships, ensuring retention, and enhancing the value of your designated portfolio. Your role will also involve the acquisition of new clients through various channels such as leads, referrals, and targeted sales initiatives.Key Responsibilities:1. Develop...
-
Business Relationship Manager II
1 week ago
Plano, Texas, United States Capital One Financial Corp Full timePosition Overview:As a key player in our organization, you will be responsible for managing and nurturing client relationships within your designated portfolio. Your focus will be on retention and enhancing the value of existing accounts while actively seeking to establish new connections through various channels.Key Responsibilities:1. **Relationship...
-
Insurance Sales Representative
2 weeks ago
Plano, Texas, United States John Jinuntuya - State Farm Agent Full timePosition OverviewAs a member of the team at John Jinuntuya - State Farm Agent, you will play a crucial role in fostering customer relationships within the community while promoting a range of insurance products, including auto, home, and life insurance.Key ResponsibilitiesBuild and maintain customer relationships, ensuring follow-up as necessary.Utilize a...
-
Client Relationship Manager
2 weeks ago
Plano, Texas, United States Chargeback Gurus Full timeJob Overview The Client Relationship Manager, under the guidance of the Director of Client Success, is pivotal in driving operational excellence and fostering long-term customer loyalty. This essential position is dedicated to enhancing the Client experience. The ideal candidate will be tasked with developing and nurturing strategic alliances with our key...
-
Sales Manager
2 months ago
Plano, Texas, United States Hilton DallasPlano Granite Park Full timeDriftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is...
-
Sales Account Manager
1 week ago
Plano, Texas, United States Ericsson Full timeAbout this Opportunity:Ericsson is seeking a motivated and dynamic Sales Account Manager to join our team. As a Sales Account Manager, you will play a critical role in establishing and nurturing long-lasting relationships with our clients. Your focus will be on driving sales and contributing to the growth of our business in the competitive telecommunications...
-
Client Relationship Manager, Select Market
2 weeks ago
Plano, Texas, United States Guardian Life Insurance Company Full timePosition Overview:The Associate Client Manager for Select Markets will take on the crucial role of supporting Sales Representatives throughout the renewal process while identifying opportunities to enhance existing business with additional coverage options.This role demands an individual who embodies the company's values and adheres to best practices...
-
Retail Sales Team Coach and Manager
5 days ago
Plano, Texas, United States Recreational Equipment Inc Full timeAbout the RoleWe are seeking a highly skilled and experienced Store Department Manager to join our team at Recreational Equipment Inc. As a key member of our store management team, you will be responsible for coaching and motivating our sales teams to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesPlan, identify, communicate,...