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Client Relationship Manager

2 months ago

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Job Overview

Position Summary: The Sales Account Manager is responsible for overseeing sales initiatives both domestically and internationally. This role focuses on cultivating new business opportunities and enhancing the company’s customer base.

Key Responsibilities:

  • Manage sales operations on a national and global scale.
  • Identify and develop new business prospects for the organization.
  • Enhance the company’s growth and customer outreach.
  • Formulate business strategies and execute sales plans, initiating contact with current and prospective clients, understanding their requirements, and providing tailored solutions.
  • Participate in the evaluation and implementation of innovative business strategies.
  • Establish new partnerships with potential clients.
  • Collaborate with sales and marketing teams to customize promotional materials for various markets.
  • Conduct research and analyze industry trends to gain deeper business insights.
  • Assist in the presentation of new business proposals.
  • Contribute to the development of strategies aimed at entering new markets.
  • Expand international markets within a designated region and report sales performance to management.
  • Prepare business development documentation, including sales presentations, quotes, and technical specifications.
  • Act as a liaison for product development recommendations based on customer and market feedback.
  • Maintain comprehensive profiles of customers expanding into international markets through direct sales or partnerships.
  • Plan and execute efficient sales trips to engage with multiple existing and potential clients.
  • Participate actively in industry trade shows as required.
  • Coordinate with the Customer Service Department to monitor client interactions.
  • Support the Technical Sales team by analyzing requirements, preparing quotes, and drafting sales agreements.
  • Assist in managing projects from acquisition through implementation by coordinating with design, manufacturing, third-party suppliers, and clients.

Essential Skills:

  • Decisive and solution-oriented approach to the consultative sales process.
  • Collaborative mindset towards sales growth and management.
  • Strong social awareness and attention to detail, with the ability to actively listen and understand the needs of others.
  • Organizational skills and time management capabilities to meet project deadlines.
  • Effective communication skills.
  • A commitment to continuous learning and knowledge sharing.

Physical Requirements:

  • Regularly engage in speaking and listening activities.
  • Frequently use hands and fingers to handle objects and tools.
  • Ability to stand, walk, sit, reach, climb, and perform various physical activities.
  • Occasionally lift and/or move items weighing up to 75 lbs.
  • Specific vision capabilities required include close, distance, color, and peripheral vision.
  • Work environment typically has a moderate noise level.

Work Environment:

The role may involve working in various settings, including business offices and industrial facilities.

Qualifications:

  • Bachelor's Degree or higher, preferably in a science-related field.
  • A minimum of 8 years of experience in industrial equipment sales, with a preference for food processing.
  • At least 5 years of experience in sales team management.
  • A minimum of 2 years of experience in international sales.