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Client Acquisition Executive
2 months ago
We are seeking a highly skilled and experienced Inside Sales Client Manager to join our team at NTT America Solutions, Inc. This is a challenging and rewarding role that requires a strong understanding of sales and client engagement principles.
Key Responsibilities- Manage and grow relationships with existing clients to drive expansion and renewals across all solutions.
- Minimize churn and maximize retention in assigned accounts.
- Drive client satisfaction throughout the entire lifecycle of the client's buying process.
- Generate demand by assisting clients to identify current needs and effectively articulate how our company can add value through our services and solutions.
- Use our sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecasts.
- Present new and additional offerings to clients.
- Communicate quotes, provide supportive sales documentation, and obtain a sales order where there is an opportunity to close a sale.
- Build relationships with clients and display an interest in and knowledge of the client environment.
- Identify opportunities for up-selling of solutions and services and display superior telephone etiquette.
- Identify sales opportunities by managing and growing revenue and expansion across solutions areas in assigned accounts.
- Comply with and adhere to pre-identified governance and compliance standards as outlined by the company and escalate identified problems for investigation and resolution.
- Adhere to Finance standards and procedures to reduce costs and report associated risk.
- Sales business acumen, including the skills supporting successful selling through organizational and business outcome mindset.
- Sales client engagement and management, including the skills used to effectively manage and analyze the client throughout the client lifecycle.
- Sales solution skills, including the knowledge of our company's offerings, client applications, use cases, and market trends.
- Sales pursuit, including the skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients.
- Relevant High School Diploma or Certification.
- Significant demonstrated experience in a similar role in a similar environment.
- Significant sales and client engagement experience.
- Significant demonstrated experience negotiating with clients and vendors.
- Significant demonstrated experience analyzing commercial information.
NTT America Solutions, Inc. is a trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
We are a Global Top Employer with diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity.
We are also one of the leading providers of digital and AI infrastructure in the world. NTT America Solutions, Inc. is part of NTT Group and headquartered in Tokyo.
We are proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.
