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office Assistant

4 months ago

Vancouver, Washington, United States HeatGuy, LLC Full time

Job Title:
Office Assistant/Front desk

Location: 8004 NE HWY 99 STE D Vancouver, WA 98665

Salary: Starting at $16.28 hourly, after 90 days, negotiable. DOE

About Us:


We are a family owned and operated HVAC company located in Hazel Dell, Washington, committed to delivering exceptional service and quality products to our customers.

We offer DIY equipment, parts for sale, installation, consultation, service, and more. We are willing to train the right candidate.

Position Overview:
We are seeking a diligent and self-motivated individual to join our team as an Office Assistant/front desk. The position is part-time, 8:00 a.m.—3:00 p.m., with the possibility of full-time later on.

The primary responsibilities of this role include answering phones, making phone calls, managing our customer care list, assisting customers with parts inquiries, sourcing and ordering parts, managing inventory, and performing janitorial duties as needed.

The ideal candidate will be organized, detail-oriented, and possess excellent communication and customer service skills.

Responsibilities:

  • Answering incoming phone calls
  • Returning voicemails
  • Scheduling appointments
  • Selling filters
  • Maintain accurate inventory records and conduct periodic stock checks. Report what needs to be ordered to your supervisor. (not solely responsible for inventory; this is a group effort.)
  • Performing general janitorial tasks to ensure the cleanliness and tidiness of the shared office space. (Everyone in the office pitches in, but everyone is responsible for their own space.)
  • Assisting with additional administrative tasks and projects as assigned.

Requirements:

  • Selfmotivated
  • MUST be dogfriendly. An employee in the office has a Doberman service dog.
  • Prior experience in an office or customer service role.
  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Proficiency in basic computer applications such as Microsoft Office Suite, Word and Excel
  • Detailoriented with a high level of accuracy in data entry and recordkeeping.
  • Willingness to learn and adapt to new tasks and responsibilities.
  • Ability to deal with all types of customers professionally and courteously while maintaining good personal boundaries. For example, an employee has a right to be spoken to with respect; if a customer does not, you may end the conversation professionally.

Benefits:

  • Threeday weekends Our office is open Monday through Thursday
  • Two weeks paid vacation after 90 days
  • Paid sick leave in accordance with Washington state

Application Instructions:


To apply, please email your resume and cover letter to with the subject line "Office Assistant Application - [Your Name].

"

We are seeking a candidate who is committed to growing with our company long-term. If you are not seeking a lasting career opportunity with us, please refrain from applying.

We look forward to hearing from you