Program Manager

2 months ago

Baltimore, Maryland, United States Franklin Templeton Full time

At Franklin Templeton, we're driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that's both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we offer opportunities not only to help you reach your potential but also to contribute to our clients' achievements.

Come join us in delivering better outcomes for our clients around the world

This is a HYBRID position, with 2+ days on-site per week.

What is the Franklin Templeton Technology (FTT) PMO responsible for?

The FTT PMO is looking for a dynamic Program Manager to lead large-scale, high impact programs for Franklin Templeton. As a Program Manager, you will work on strategic initiatives, which generally involve multiple business units or the entire enterprise, with moderate to high risk and complexity.

The PMO supports the Franklin Templeton enterprise (i.e., Sales, Marketing, Service and Operations, Investment Management, Back Office Operations, Infrastructure Services, Investment Management, etc.) in delivering outcomes to achieve the organization's strategic vision with this role focused on Generative AI technology & capabilities.

What is the Program Manager - Generative AI responsible for?

The Program Manager acts as the central point of accountability to plan, direct, and coordinate large-scale programs and associated projects and workstreams to ensure goals and objectives are achieved with high quality while delivering on expected business value. In line with our strategic direction, a successful candidate will be well versed in several program management techniques and exhibit a collaborative, customer focused and outcomes mindset.

What are the ongoing responsibilities of a Program Manager - Generative AI?

  • Program Management: Oversee and manage the operational aspects of ongoing projects and serve as liaison between project management and planning, project team, and line management. Define and execute the strategic vision for generative AI programs, aligning with organizational goals. Manage program and project timelines, resources, and deliverables to ensure successful program execution.
  • Team Collaboration: Work closely with project execution teams to ensure timely delivery of products or services while collaborating with data scientists, engineers, and product managers to develop innovative AI solutions.
  • Stakeholder Management: Coordinate with cross-functional teams, including engineering, marketing, sales departments and across technology owners and teams
  • Risk and Issue Management: Identify potential risks and mitigation plans and establish resolution plans for addressing these issues.
  • Reporting and Communications: Prepare reports for executive leadership and stakeholders depicting the state of benefits realization for the program, both quantitatively and qualitatively. Monitor and evaluate the performance of AI initiatives, optimizing for effectiveness and efficiency.
  • Change Management: Drive the adoption of generative AI solutions across the organization. Ensure compliance with legal, privacy, and ethical standards in the deployment of AI technologies. Stay abreast of industry trends and advancements in AI to inform program direction.

What ideal qualifications, skills & experience would help someone to be successful?

  • Bachelor's Degree or equivalent experience
  • Min 8-15 years related experience.
  • Expertise of various program management techniques and frameworks
  • Understanding of AI models, machine learning algorithms, and their applications
  • Experience working in a large-scale multi-national firm essential; Financial Services industry a plus.

Franklin Templeton offers employees a competitive and valuable range of total rewards-monetary and non-monetary-designed to support the whole person and to recognize their time, talents, and results. Along with base compensation, other compensation is offered such as a discretionary bonus, 401k plan, health insurance, and other perks. There are several factors taken into consideration in making compensation decisions including but not limited to location, job-related knowledge, skills, and experience. At Franklin Templeton, we apply a total reward philosophy where all aspects of compensation and benefits are taken into consideration in determining compensation. We expect the salary for this position to range between $150,000 and $200,000.

#MID_SENIOR_LEVEL

#LI-Hybrid

Experience our welcoming culture and reach your professional and personal potential

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there's a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.

Hear more from our employees

By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life's adventures, taking care of your family members, or making a positive impact in your community, we aim to have your needs covered. Learn more about the wide range of benefits we offer at Franklin Templeton.

Highlights of our benefits include:

  • Three weeks paid time off the first year
  • Medical, dental and vision insurance
  • 401(k) Retirement Plan with 85% company match on your pre-tax and/or Roth contributions, up to the IRS limits
  • Employee Stock Investment Program
  • Tuition Assistance Program
  • Purchase of company funds with no sales charge
  • Onsite fitness center and recreation center*
  • Onsite cafeteria*

*Only applicable at certain locations

Learn more about the wide range of benefits we offer at Franklin Templeton

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.

Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation to search for or apply for one of our positions, please send an email to In your email, please include the accommodation you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.

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