program manager iv

Introduction

Maryland's\r
Family and Medical Leave Insurance (FAMLI) program makes sure all workers in\r
Maryland have paid time off for medical and family reasons. FAMLI is a social\r
insurance system covering 2.8 million workers and 180,000 employers, delivered\r
as a digitally native, public-facing service. We're in the early stages of\r
building something as big and as far-reaching as unemployment insurance or a\r
new health department. We know that delivering services primarily through a\r
website, over the Internet, is a new way of doing business in government.\r
The\r
Employer Services directorate is responsible for all aspects of employer\r
participation in the FAMLI program–including ensuring accurate and timely\r
contributions and reports from employers, as well as understanding and serving\r
the overall needs of employers in complying and participating in this new\r
benefit. The Employer Services directorate is also responsible for maintaining\r
accurate employer accounts, and identifying non-compliant employers and\r
implementing measures to ensure their compliance\r
The Manager of Wage Data and Contributions will build\r
and lead the team that oversees the collection of wage data reports and\r
quarterly contributions from employers. The Manager of Wage Data and\r
Contributions will collaborate closely with the Director and Deputy Director of\r
Employer Services to build out the policies, processes, and standards for the\r
Wage Data and Contributions Unit. Opportunities in\r
state government to build new teams and processes from the ground up are rare,\r
and FAMLI needs a uniquely qualified candidate for this role: not just an\r
experienced and strategic manager who will be a trusted thought-partner for the\r
Employer Services leadership; and not just a capable and inspiring servant\r
leader who can hire, guide, and motivate a high-powered team; but also a\r
"builder" with the imagination, determination, and entrepreneurial outlook\r
necessary to build something great from scratch.�\r
\r
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This is a Management Service position that serves at the pleasure of the Appointing Authority.\r

GRADE

22\r

LOCATION OF POSITION

1100 N. Eutaw Street\r
Baltimore, MD 21201\r

Main Purpose of Job

The Manager of Wage Data and Contributions is one of the senior leaders of the Employer Services Directorate in the Division of Family and Medical Leave Insurance (FAMLI) at the Maryland Department of Labor (MDOL). The Director of Payments will set and execute the organizational strategy for the Payments section in the Employer Services directorate to collect employer contributions and wage and hour data, ensure adequate financial management of contributions, and facilitate employer compliance with FAMLI. The Director will collaborate with the FAMLI Digital Services, Community Engagement, Private Insurance Plans, and Policy teams, as well as other members of the Maryland Department of Labor, to ensure employers can easily make contributions to the state FAMLI trust, comply with required reporting, and generally have an excellent experience when interacting with the FAMLI program.\r

POSITION DUTIES

Duties of this position\r
include but are not limited to:\r

•\r
Manage contributions and wage data submitted to the FAMLI program.\r

•\r
Track and report trends with payments and denials and report discrepancies the\r
Director of Employer Services.\r

•\r
Manage the audit process of employer accounts and collaborate with all\r
applicable stakeholders to ensure compliance with FAMLI regulations.\r

•\r
Establish and implement policies and procedures for the Wage Data and\r
Contributions Unit.\r

•\r
Manage the FAMLI payment and reporting platform for employers participating in\r
the FAMLI program.\r

•\r
Develop, implement, and manage short and long-range plans for the Wage Data and\r
Contributions Unit. \r

•\r
Plans, coordinates, supervises, and evaluates the work of subordinate employees.\r

•\r
Prescribe and oversee the development and training of Wage Data and\r
Contributions Unit staff.\r

•\r
Manage communications pertaining to accounts balances and itemized breakdowns\r
of account balances.\r

•\r
Represent the Employer Services Directorate before state officials, legislative\r
committees, and senior managers and executives.\r
\r

• Perform other related leadership duties as\r
required.\r

MINIMUM QUALIFICATIONS

\r
Education:\t\r
A Bachelor's degree from an accredited college or university\r
Experience:\t\r
Five years of professional accounting experience or five years of experience examining, analyzing, and interpreting accounting systems, records, and reports by applying generally accepted accounting principles.\r
Five years of supervisory experience managing or leading teams.\r

DESIRED OR PREFERRED QUALIFICATIONS

\r
●��Bachelor's degree in accounting or 30 credit hours in accounting and/or related courses\r
●\r
Track\r
record of identifying problems and generating and implementing creative\r
solutions\r
●\r
Excellent\r
supervisory and leadership skills\r
●\r
Strong\r
written and verbal communication\r
●\r
Proficiency\r
in Microsoft Excel, Microsoft Word, and Google Workspace (Drive, Sheets,\r
Calendar, etc.)\r
�\r
You'll fit right in at FAMLI if:\r
�\r
●\r
You value autonomy in\r
your work, strive to achieve mastery in your field, and are energized by\r
working for a mission-driven organization\r
●\r
You're a strong and\r
inclusive leader who works well with people\r
●�You're an excellent collaborator\r
●�You are excited about solving complex human and organizational issues\r
●�You're an organized person who has experience coordinating complex projects\r
●�You're great at delegating ownership to capable people\r
\r
\r
\r
\r
\r

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.\r

SELECTION PROCESS

All\r
information concerning the qualifications, including any required documentation\r
(diploma, transcript, certificate, etc.) must be submitted and received by the\r
closing date. Information submitted after this date will not be considered.\r
Applications that meet minimum and/or selective qualifications will be referred\r
to the hiring unit for interview selection. Units will select those candidates\r
most closely demonstrating the qualifications for interview.\r
�\r
A resume and cover letter are strongly encouraged for this position. Please upload one Word or PDF file that includes\r
your combined cover letter and resume using the "Transcript" upload function,\r
or via the JobAps "Other" tab.\r

EXAMINATION PROCESS

The\r
assessment may consist of a rating of your education, training, and experience\r
related to the requirements of the position. It is important that you provide\r
complete and accurate information on your application. \r

BENEFITS

This is a full-time,\r
permanent position and eligible for full State benefits, which include:\r
●\r
Flexible hours and hybrid teleworking\r
●\r
Paid holidays 12-13 per year\r
●\r
Generous paid leave package (annual,\r
sick, personal and compensatory leave)\r
\r
\r
●\r
State Pension ('defined\r
benefit' plan)\r
●\r
Tax-deferred supplemental retirement\r
savings plans (401(k) and 457)\r
●\r
Free parking\r
●\r
Comprehensive, subsidized health, dental\r
and prescription plans with little to no deductibles, free generic\r
prescriptions, and free preventative health services\r
●\r
Flexible Spending Account plans for\r
Health Care and Daycare\r
●\r
State Employees Credit Union\r
�\r
To learn more, please\r
click this link: STATE OF MARYLAND BENEFITS\r
\r
�\r

FURTHER INSTRUCTIONS

U.S.�Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview).�Permanent State employees do not need to submit proof of Veterans' status.�\r
If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.\r
PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION\r
Completed applications, required documentation, and any required addendums may be mailed to:\r
Maryland Department if Labor/Office of Administration\r
Attn: Erika Leonard-Anderson \r
1100 N. Eutaw Street, Rm. 100\r
Baltimore, MD 21201\r
For additional\r
information, please contact Erika Leonard-Anderson at or via email Erika.Leonard-\r
\r
The MD State Application Form can be found online\r
Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.\r
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