Volunteer Engagement Specialist
1 month ago
The Denver Museum of Nature & Science's Volunteer Community consists of more than 800 people engaging in scientific research and facilitating enjoyable experiences for Museum guests. We are looking for an individual who will help support and grow our distinguished volunteer program. This position will help provide support to volunteers as well as various programs that support the Museum's mission of igniting our community's passion for nature and science. We are looking for an organized, motivated, and team oriented individual who will be excited to assist in program infrastructure in response to the needs of various teams around the Museum.
This position has no supervisory responsibilities for staff but oversees the work of volunteers.
Job Class: Full Time
Hiring Range: $26/ hour + $1/hour bilingual differential
Work Schedule: Tuesday-Saturday. Evenings, and holidays as needed.
Direct Reports: 0
- Ensures proper coverage of all volunteer positions and shifts for assigned gallery.
- Ensures that front of house volunteers are adequately trained and fully knowledgeable about exhibit content, customer service, Museum programs, and daily events.
- Ensures that front of house volunteers are adequately trained and fully knowledgeable about exhibit content, customer service, Museum programs, and daily events.
- Meets periodically with department team members to perform volunteer needs assessments to identify capacity and make recommendations for use of volunteer resources.
- Provides gallery volunteers supporting assigned content area with clear direction, expectations, ongoing training, and feedback to ensure their success as measured by periodic program evaluations and customer feedback.
- Provides work oversight, problem solving, and support through onsite availability at least 75% of the time.
- Works with Museum Programs, Guest Services, Exhibits and Research & Collections staff to coordinate content and ensure.
- 2 years' experience managing events and/or programs.
- 2 years' experience in customer service.
- Ability to work evenings, weekends and holidays.
- Bilingual (English/Spanish) speaking, reading, writing
Please submit your resume by 6:00 p.m. MT on August 16th, 2024. Applications will not be accepted after this time. DMNS reserves the right to close the position prior to this date. Applications may only be accepted electronically via the Museum's website.
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