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Lead UX Designer

2 months ago

Richmond, Virginia, United States Stride, Inc. Full time
Job Description

The American middle class is in crisis. The workforce is rapidly changing with old jobs disappearing and new jobs requiring new skills taking their place. Millions of people soon to enter the workforce or early in their careers are unclear on the prospects for the jobs today and uncertain of what steps to take to land roles in the jobs and careers of tomorrow. What's worse, many people early in their careers feel stuck in roles unaligned to their goals. They need more information, guidance, access to coursework and certifications, and ways to showcase their talent to potential employers who can help them build a better life. That's where Tallo, a Stride company, comes in. That's where you come in.

Tallo is passionate about helping early talent explore and match with high-quality jobs and complete the training they need to succeed. We focus on talent with skill or credential gaps because they offer the greatest untapped opportunity to employers and our society. Today, we engage with more than 1.6 million young people, state agencies, and dozens of organizations to make matches that change lives. We're committed to serving many more people in the next few years as we grow. The marketplace doesn't lack opportunity, and it doesn't lack talent. It lacks a way to connect the two. Come join us.

We are seeking a highly skilled and motivated Lead UX Designer who excels at strategy, execution, and innovation. This person will also need experience leading design sprints and managing a team. The ideal candidate will have an obsession for creating solutions that address customer needs. This individual will have experience creating engaging and compelling digital products across all surfaces including mobile, desktop and other devices.

As Lead UX Designer, you will play a pivotal role in shaping the interface, interactions, and overall user journey to ensure an intuitive and engaging experience. You will be a player-coach leading a small team of experienced designers working closely with product managers, developers, and researchers to translate customer needs and business objectives into impactful design solutions. You will optimize the product in the market today and drive ideation and prototyping for the product and features we'll launch in the future.

Key Responsibilities:
  • Lead the end-to-end UX design process from strategic planning to execution, including ideation, wireframing, prototyping, and visual design, ensuring seamless experiences across all screens and devices.
  • Facilitate and lead design sprints to rapidly ideate and prototype solutions, fostering creativity and innovation within the team.
  • Define and maintain a cohesive design strategy and vision aligned with the company's goals and user needs.
  • Drive innovation through exploring new design concepts, emerging technologies, and industry trends to enhance the product's competitive edge.
  • Participate in developing objectives for user research, usability testing, and gathering feedback to continuously iterate and enhance the user experience.
  • Utilize actionable data to inform design decisions and optimize the user journey, ensuring a personalized, engaging and impactful experiences.
  • Collaborate with product managers and developers to prioritize features and deliverables based on user insights and technical feasibility.
  • Mentor and provide guidance for designers reporting to you, fostering a culture of creativity, collaboration, and innovation. Provide constructive feedback and support the professional growth and development of your team members.
  • Stay current with industry trends, best practices, and emerging technologies in UX design, and advocate for their integration into our product roadmap.
  • Leverage experience with social media applications to integrate social features seamlessly into the user experience, enhancing engagement and user interaction.
Qualifications:
  • A track record of success and experience in design and human-computer interaction.
  • Seven years or more of experience in UX/UI design, with at least 2 years in a leadership or lead role.
  • Experience leading design sprints and managing a team of designers, demonstrated through successful project outcomes.
  • Experience supporting the development of junior designers, providing mentorship, guidance, and feedback.
  • Obsession with customer needs and a deep understanding of user-centered design principles.
  • Ability to gather and analyze actionable user data to inform design decisions and optimize the user experience.
  • Expertise in design strategy, execution, and innovation, demonstrated through a strong portfolio showcasing a range of UX design projects across various screens and devices.
  • Proficiency in design tools such as Sketch, Figma, Adobe XD, or equivalent.
  • Experience working with researchers to gather actionable data to gain insight that informs design decisions.
  • Excellent communication and collaboration skills, with the ability to articulate design concepts and rationale to stakeholders.
  • Passion for empowering users through technology and a genuine interest in helping people explore and navigate their career journeys.
Preferred Qualifications:
  • Experience creating engaging applications with aggressive goals around user growth, retention, and satisfaction.
  • Experience designing educational, career development or job placement applications is a plus.
  • Familiarity with front-end development technologies (HTML, CSS, JavaScript)
  • Experience integrating accessibility into digital products.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· This position is virtual and open to residents of the 50 states and Washington, D.C.

Compensation & Benefits: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.
  • We anticipate the salary range to be $113, $250, The upper end of this range is not likely to be offered, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Eligible employees may receive a bonus. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

Job Type
Regular

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)