Director, Sales Operations
1 month ago
Freestar engineers cutting-edge monetization solutions for websites. By combining industry-leading technology, data, and massive scale, we enable busy site owners to seamlessly maximize revenue while freeing themselves of the hassles of ad operations. Publishers then have more time to do what they do best: create content.
Job Description:
Reporting to the Chief Revenue Officer, our Director, Sales Operations will have responsibility to create, maintain and monitor sales metrics and key sales performance indicators while identifying risks and opportunities to help drive the business.
Duties will also include developing analytics and tools to measure sales efforts and success, creating recommendations on potential optimizations, and communicating and working with various members of Freestar's sales, finance, and marketing teams.
This role is a high value-add business partner to the sales organization, enabling revenue growth and increasing sales productivity by providing effective methodologies, efficient processes, value-added information and sales tools.
Responsibilities:
- Work closely with the Business Development department to design, review, analyze, and optimize all sales metrics, including but not limited to pipeline, quotas, closed deals, and other KPIs, and own weekly, monthly, quarterly and yearly reporting of such metrics both to the Business Development and executive teams.
- Oversee the sales compensation plan administration. Establish sales compensation program rules, policies, and procedures, ensure sufficient resources are assigned to adequately administer sales compensation programs, and work closely with Accounting, Finance, and People Operations to reconcile and report on results.
- Contribute to determination of optimal and/or required sales pricing and/or margins by product. Review existing, new, and potential sales deals for pricing, strategy, and profitability. Collaborate to improve the Company's sales processes to ensure sales growth strategically aligns to company standards and objectives.
- Optimize Salesforce design and team use / buy-in / training via appropriate reporting, KPIs, and sales team involvement and participation.
- Assist with annual, quarterly, and monthly sales forecasts for current and future years.
- Provide analytical sales support to finance and other Freestar teams as needed.
- 5+ years of experience in operations and/or analytics
- 3+ years of progressive experience in a sales operations, business planning, or sales support management role
- Advanced understanding of the programmatic advertising ecosystem, specifically header bidding. Experience working with supply/demand side services preferred
- Well versed in strategies for the full sales cycle from prospecting to closing
- Familiarity with CRM systems, Salesforce preferred
- Experience leveraging BI tools to promote data driven decision making. Prior experience with Looker is a plus
- Excellent verbal and written communication skills
- Internally motivated with a strong sense of urgency to drive projects to completion
- Exceptional organizational skills with the ability to navigate multiple competing priorities
- Professional maturity, aptitude, and confidence
- Teamwork, interpersonal & relationship-building skills, and ability to lead by influence and example
- Full-Time, Salaried Position
- Fully remote company, with collaborative asynchronous teamwork
- The opportunity to be part of something BIG
This role is not eligible for visa sponsorship
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