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Unit Coordinator 5 Tower
1 month ago
Job Summary
Welcomes patients and families and performs general computer, receptionist, and clerical duties in 5 tower nursing unit. Provides excellent customer service and supports the nursing leaders and staff. Assists patients and families. Works under the supervision of the RN Charge Nurse/Clinical Coordinator. Supports and upholds the Patients' Bill of rights.
Job Specific Duties
- Promptly answers patient calls, transfers calls, and obtains information to effectively resolve an issue or request.
- Greets and welcomes patients, families, parents, and visitors to the nursing unit. Provides administrative support and assists the medical and clinical teams with requests and tasks.
- Makes sure every guest experience is positive and lasting. Provides the guest with a "Welcome Packet" and assists the clinical team to support the guests to become oriented to their patient care area and their room.
- Identifies and assesses guests' needs when appropriate.
- Maintains the nursing station organized.
- Maintains an appropriate inventory and orders supplies when needed.
- Maintains non-electronic patient medical records for code blue and trauma documentation.
- Scans consents and calls all consults.
- Requests and follows up on servicing of non-functioning equipment.
- Responsible for ensuring all mobile computers are charged and functioning every night.
- Maintains accuracy of patient placement and nursing assignments in electronic applications and unit spreadsheets.
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Unit Coordinator 5 Tower
1 month ago
Miami, Florida, United States Nicklaus Children's Health System Full timeDescriptionJob Summary Welcomes patients and families and performs general computer, receptionist, and clerical duties in 5 tower nursing unit. Provides excellent customer service and supports the nursing leaders and staff. Assists patients and families. Works under the supervision of the RN Charge Nurse/Clinical Coordinator. Supports and upholds the...
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