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Desktop Systems Specialist
1 month ago
Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for a Desktop Systems Specialist
Job Description:
Job Title: Desktop Systems Specialist
Job Type: Contract to hire (6 months) or direct Full-time
Job Location: Livermore, CA
Work Schedule: Onsite 5 days a week
Rate: $80K per annum to $85k per annum/ $35/hr to 40/hr on W2
Responsibilities:
- Provides fulltime (40 hours) onsite IT technical support to local and remote workforce via, but not limited to, in-person walk-up, phone, e-mail or automated ticketing.
- Performs troubleshooting on and configures, deploys and supports local and network devices and peripherals such as desktops and laptops, manufacturing workstations and tools, conference room audio visual systems, phones, printers, etc.
- Fosters and maintains professional relationships with internal business users including manufacturing engineers, managers, executives and colleagues to meet or exceed expected customer service commitment.
- Documents incidents and resolutions, escalating issues to other IT groups, IT management and/or other business areas when necessary.
- Provides training as needed to users on software, hardware, conference room audio visual systems, and business communication platform.
Qualifications:
- Minimum of 3 years’ hands-on experience with diagnosing, troubleshooting and resolving technical issues.
- Associate degree in Computer Science preferred.
- A thorough understanding of computer and network systems technology including basic networking protocols such as DHCP, DNS, TCP/IP, VLAN, etc.
- Working knowledge of: Microsoft 365 and Entra admin centers, SCCM, current and legacy Windows OS, Active Directory, Microsoft Office applications, ticketing system.
- Requires excellent communications skills both verbal and written. Demonstrated ability to communicate technical training and support to non-technical users.
- Demonstrated ability to manage projects and priorities effectively and respond with appropriate level of urgency.
About Maxonic:
Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.
Interested in Applying?
Please apply with your most current resume. Feel free to contact Suji Chandran (suji@maxonic.com) for more details.
