Inside Sales Representative

3 weeks ago

Itasca, United States AIV L.P. Full time

Summary The Inside Sales Representative gathers data and actively listens to prospective and existing clients by using consultative methods to fully understand their business, uncover their problems, and identify impact areas. The daily functions include prospecting, qualifying, disqualifying, and selling products across multiple applications to prospective and current customers across the region.


Duties and Responsibilities:


Customer Base Management

• Engage in cold-call prospecting with current customers to nurture client relationships and to create new opportunities

• Follow up with customers to determine the status of open quotes and report findings to the Branch Manager.

• Reply to quotes promptly and enter them into P21 for accurate tracking

• Expedite orders and ensure customer’s quoted date is met.

• Address and resolve any customer issues and complaints promptly and notify management and/or Outside Sales Rep if circumstances escalate.

• Research customer demographics and keep management informed of customer needs, buying trends, and market conditions

• Process cancellations or changes in sales orders appropriately and communicate to related departments as required.

• Interface with Shipping and Vendors to ensure delivery commitment to clients is met.

• Communicate and help resolve payment and credit issues with the Accounts Receivable Representative if needed.

• Update customer contact information in P21’s Contact Management System and notify the outside sales representative of any changes with existing customer information and new customers in the CRM platform.

• Participate in the “On-Call” rotation (this includes lunch hour, after-hours, and weekends)

• Ask probing and discovering questions when receiving a quote from a customer to ensure the best options to receive an order are presented.


Business Creation & Growth

• Build and maintain a healthy pipeline of qualified sales opportunities

• Identify and close inside sales (e.g. Up-selling) opportunities with existing customers to achieve assigned objectives while ensuring regular and effective communication

• Continuously identify and develop opportunities utilizing inbound/outbound calls for customer

development and revenue growth.

• Collaborate with Team Manager to determine essential strategic approaches for sales.

• Attend sales meetings concerning sales targets or forecasts, skill-building, and professional

development meetings.

• Participate in ad-hoc sales campaigns and programs to help generate new prospects/opportunities.

• A follow-up report is required on the Outside Salesman’s weekly call report


Additional Responsibilities

  • Assist other co-workers as needed
  • Record all missed opportunities and submit them to the Branch Manager
  • Delegate order entry, sourcing, filing, and expediting to Sales Assistant, clearly communicating
  • urgency when needed.
  • Must be able to begin working promptly at 7:45 AM and stay after 5:00 P.M. as needed until
  • promised quotes/orders are completed.
  • Occasional travel


Knowledge, Skills, and Abilities

• Energetic, self-starter with the ability to adapt to change in a highly dynamic work environment

• Outstanding written and verbal communication, presentation, and time management skills

• Microsoft Office proficiency

• Ability to maintain a high level of activity, manage multiple competing priorities, and work

effectively in a results-driven culture

• Ability to initiate, establish, and nurture meaningful business relationships over the phone.

• Develop strong product/price knowledge as well as customer knowledge

• Strong ability to sell and be persuasive over the phone


Education and Qualifications

  • High School diploma required
  • Bachelor’s degree in Marketing, Business, or a related field is a plus
  • 3-5 years’ inside sales experience in pipe, valve, or fitting
  • P21, Activant or Epicor software experience is a huge plus.

  • Inside Sales Representative

    3 months ago

    Itasca, United States ASI Computer Technologies Full time

    Job DescriptionJob DescriptionASI Corp is hiring for an Inside Sales Representative for our Itasca, Illinois office. An Inside Sales Representative will work with customers to find what they want, create solutions and ensure a smooth sales process. Inside Sales Representatives work to find new sales leads, through business directories, client referrals,...

  • Inside Sales Representative

    3 weeks ago

    Itasca, United States AIV L.P. Full time

    Summary The Inside Sales Representative gathers data and actively listens to prospective and existing clients by using consultative methods to fully understand their business, uncover their problems, and identify impact areas. The daily functions include prospecting, qualifying, disqualifying, and selling products across multiple applications to prospective...

  • Inside Sales Representative

    3 months ago

    Itasca, United States Eagle Ridge Barn Builders Full time

    Job DescriptionJob DescriptionWe’re searching for an enthusiastic inside sales representative to join our team and support business growth. You’ll need strong persuasion skills to turn customer prospects into qualified leads. Our ideal candidate is an excellent deal-maker who loves talking to people. If you’re looking to jump-start your career in...

  • Japanese/English Bilingual Inside Sales Representative #11568

    2 weeks ago

    Itasca, United States Actus Consulting Group Full time $40,000

    Job DescriptionJob DescriptionTitle: Inside Sales RepresentativeIndustry: ManufacturingLocation: Itasca, ILSalary: $40kReport to: Branch ManagerStart: ImmediatelyHours: 8:30am - 5:00pmSummary:The position performs the role of Inside Sales for the specified territory accounts, using the computer system to inquire, quote and place orders. Additionally, but not...

  • Japanese Bilingual Inside Sales Rep./ Sales Support

    1 week ago

    Itasca, United States Pacific Advisory Service Full time $40,000 - $42,000

    Job DescriptionJob DescriptionA leading distributor of factory automation components is looking for Bilingual Inside Sales Representative/ Sales Support.The Inside Sales Representative is primarily responsible for sales support activities within assigned territory accounts, utilizing the company’s ERP system to generate / prepare quotes, and process...

  • Japanese Bilingual Entry Level Inside Sales Rep./ Sales Support

    3 weeks ago

    Itasca, United States Pacific Advisory Service Full time $40,000 - $42,000

    Job DescriptionJob DescriptionA leading distributor of factory automation components is looking for Bilingual Entry Level Inside Sales Representative/ Sales Support.The Inside Sales Representative is primarily responsible for sales support activities within assigned territory accounts, utilizing the company’s ERP system to generate / prepare quotes, and...

  • Inside Sales Account Manager

    4 days ago

    Itasca, Illinois, United States Graybar Full time

    About the Role:We are seeking a highly motivated and results-driven Sales Development Representative to join our team at Graybar. As an Inside Sales Account Manager, you will be responsible for developing and growing customer relationships, identifying new sales opportunities, and driving revenue growth.Key Responsibilities:Develop and execute sales...

  • Sales Representative

    4 days ago

    Itasca, Illinois, United States Bode Search Group Full time

    Job Summary:Bode Search Group is seeking a highly motivated and experienced Sales Representative to join our team in the Greater Chicago area. As a Sales Representative, you will be responsible for selling building materials to residential and commercial contractors, as well as end-users in the territory.Key Responsibilities:Sell building materials to...

  • Junior Sales Representative

    2 weeks ago

    Itasca, Illinois, United States ABS Graphics Inc Full time

    Job OverviewABS Graphics Inc is seeking a motivated Junior Sales Representative to embark on a rewarding career in the vibrant sector of manufacturing sales. This position presents a unique opportunity for individuals eager to cultivate relationships, drive sales, and contribute to business expansion.About UsWith over 30 years of experience, ABS has evolved...

  • Sales Development Representative

    2 days ago

    Itasca, Illinois, United States Graybar Full time

    About the RoleAs a Sales Representative at Graybar, you will play a crucial role in developing and maintaining relationships with new and existing customers. Your primary responsibility will be to sell Company products and services, while also providing exceptional customer service and support.Key ResponsibilitiesDevelop and grow customer accounts through...

  • Sales Professional

    1 day ago

    Itasca, Illinois, United States Graybar Full time

    About the Role:We are seeking a highly motivated and results-driven Sales Professional to join our team at Graybar. As an Inside Sales Representative, you will play a critical role in developing and growing customer relationships, driving sales growth, and contributing to the success of our organization.Key Responsibilities:Customer Development: Develop and...

  • Junior Sales Representative

    2 weeks ago

    Itasca, Illinois, United States ABS Graphics Inc Full time

    Job OverviewABS Graphics Inc is seeking a motivated Entry-Level Sales Executive to embark on a rewarding career in the vibrant sector of manufacturing sales. This position presents a fantastic opportunity for individuals eager to cultivate relationships, drive sales, and contribute to business expansion.About UsWith over three decades of experience, ABS has...

  • Sales Representative

    24 hours ago

    Itasca, Illinois, United States Canon Solutions America, Inc. Full time

    About the RoleUnder direction, responsible for selling a complete supply solution of consumables in an assigned territory by making outbound calls and responding to inbound calls.Your ImpactSells billable consumables consultatively by making outbound calls to customers and prospective customers in an assigned territory; details product features and pricing;...

  • Commercial Flooring Sales Representative

    4 days ago

    Itasca, Illinois, United States Diverzify Full time

    About the RoleWe are seeking a highly motivated and experienced Account Executive to join our team at Diverzify. As a key member of our sales team, you will be responsible for guiding our customers in selecting and purchasing the appropriate flooring solutions for their commercial properties.Key ResponsibilitiesCustomer Engagement: Develop and maintain...

  • Business Development Representative

    2 hours ago

    Itasca, Illinois, United States Graybar Full time

    About the RoleWe are seeking a highly motivated and results-driven Business Development Representative to join our team at Graybar. As an Account Representative, you will be the primary point of contact for key accounts, responsible for servicing existing relationships and identifying new business opportunities to drive sales and profitability.Key...

  • Sales Professional

    4 days ago

    Itasca, Illinois, United States Bode Search Group Full time

    Job Summary:Bode Search Group is seeking a highly motivated and experienced Territory Sales Representative to join our team. As a Territory Sales Representative, you will be responsible for selling building materials to residential and commercial contractors in the Greater Chicago area.Key Responsibilities:Sell building materials to residential and...

  • Customer Service Representative

    3 weeks ago

    Itasca, United States Mitsubishi Engine North America Full time

    Mitsubishi Turbocharger and Engine America, Inc. is in search for a Customer Service Representative. Responsible for providing superior customer service parts support to existing marine and industrial engine distributors while maximizing the sale of required parts. The position requires the individual to demonstrate the ability to support distributor sales...

  • Entry Level Sales

    4 weeks ago

    Itasca, United States BRINDLE CONSULTING INC Full time

    Job DescriptionJob DescriptionBrindle Consulting is hiring for an Entry Level Sales Representative. The ideal candidate is someone who is energetic, positive, and loves building relationships with people!Responsibilities:Face to face customer acquisitionBasic sales presentationsDaily meetings with qualified decision makersPerksDaily mentorship and...

  • Entry Level Sales

    4 weeks ago

    Itasca, United States BRINDLE CONSULTING INC Full time

    Job DescriptionJob DescriptionBrindle Consulting is hiring for an Entry Level Sales Representative. The ideal candidate is someone who is energetic, positive, and loves building relationships with people!Responsibilities:Face to face customer acquisitionBasic sales presentationsDaily meetings with qualified decision makersPerksDaily mentorship and...

  • Account Sales Representative

    3 weeks ago

    Itasca, United States Precision Freight Full time

    What’s the opportunity: Being a broker you will be developing, maintaining, and growing relationships between customers, shippers, consignees and Precision. Through this fast-paced, high-energy role where you will be able to make an impact on supply chain every day.Basic Function: Responsible for quoting, coordinating, and controlling the movement of...